Air Product Reviews App & UGC
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,440)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement, noting its user-friendly interface and easy integration. Key features include the ability to import reviews from Amazon, extensive customization, and smooth review display on product pages. The app is praised for its efficient performance and responsive, helpful customer support, making it essential for enhancing online stores and increasing conversions.
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Hana & Toby Helps Alot to display reviews on my store
Esther and Toby from Avada's support are always there to help, no matter how big or small your question. They handle each interaction with equal care, ensuring you get the assistance you need. Whether it's a simple query or a complex issue, Esther and Toby are dedicated to solving it promptly and effectively.
Amazing app. It is a great free app and has a lot of features that paid apps have which is surprising due to it being for free. The customer service is very fast. Thank you to Audrey and Tiana for their great speedy responses.
Very new to the app but the support seemed prompt. Jasmine helped me resolve an issue instantly.
This app is one of the best I came across. Also, their customer service is fantabulous. I was assisted by Jasmine and she just in quick minutes resolved all of my problems and guided my very well.
A lady named 'Hana' from your support team solved the problem in a very short time and made us very happy. We never thought that such a quick response and the problem would be solved in such a short time. ☺️
I would like to express my gratitude for the exceptional assistance I received from the Avada representatives,Audrey and Anivia. They went above and beyond in resolving my issue with both efficiency and expertise. Audrey and Anivia not only demonstrated an impressive knowledge of the Avada product but also communicated with me while looking through the problem and offering resolution. Their proactive approach, excellent communication, and commitment to ensuring my issue is resolved made this support experience truly outstanding. Kudos to Audrey and Anivia for their exceptional customer service and for representing Avada with excellence!
Bonsoir, j'ai désinstallé l'application, le 23 mai, ça fait 5 jours. Il doit y avoir un bugue car il y a toujours des avis ( 1 étoile) en dessous de certains produits. Je l'ai justement désinstallée à cause de cette étoile, qui fait que le produit n'a qu'une étoile donc pas un bon produit.
Pourriez-vous me guider pour supprimer entièrement des étoiles en dessous de mes produits ?
Merci par avance.
Je ne souhaite pas forcément que cet avis soit publié, j'ai juste besoin d'aide pour retirer ces étoiles.
réaction rapide de votre part et je vous en remercie
Bonjour,
Tout d'abord, veuillez accepter nos plus sincères excuses pour tout inconvénient que vous avez pu rencontrer. Il semble que nous n'ayons pas eu l'occasion de vous aider directement avec le problème rencontré. Nous vous écrivons pour vous demander aimablement si vous nous permettriez de discuter davantage de cette question et de chercher une solution.
Notre enquête préliminaire suggère que le problème pourrait provenir de l'utilisation des métafichiers de Shopify dans l'éditeur de thème pour afficher les évaluations, situés dans le fichier card-product.liquid. Pour désactiver la notation par étoiles par défaut du thème, veuillez ouvrir votre éditeur de thème, cliquer sur une carte produit, et désactiver "Afficher la note du produit". Vous trouverez ci-joint une capture d'écran pour votre référence.
Nous regrettons profondément de ne pas avoir pu vous aider avant que vous ne désinstalliez l'application. Si nous avions eu l'occasion, nous aurions pu vous aider à configurer l'application de manière transparente selon vos préférences.
Nous nous engageons à garantir que notre application réponde efficacement à vos besoins et nous apprécierions l'opportunité de discuter davantage de cette question. Veuillez envisager de réinstaller l'application, et nous serons plus qu'heureux de vous aider à la configurer pour qu'elle réponde à vos attentes.
Cordialement,
L'équipe de support AirApps
I recently had an issue with the Air Reviews app, and Tiana from customer support was a lifesaver! Her prompt and effective solutions, coupled with a friendly approach, made the entire experience a breeze. Tiana's commitment to customer satisfaction truly stood out, making me a happy and loyal Air Reviews user. Kudos to Tiana for her exceptional service!
Really impressed with the quick support on Live chat.
Support person named Emily provided exceptional support, swiftly identifying and resolving my issue with clear communication and expertise. Her professionalism and dedication were commendable, making for a seamless and satisfying experience. Highly recommended!