Air Product Reviews App & UGC

Air Product Reviews App & UGC

Reviews (5,664)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and conversions through features like photo and video reviews, star ratings, and user-generated content. They value its easy Shopify integration, straightforward setup, and customizable design. The app's automatic review request feature and effective moderation tools are also highlighted. Support is praised for being responsive and available 24/7, enhancing store credibility and customer engagement.

December 19, 2023

I'm grateful to have access to this app. THANK YOU! I love the homepage tab that allows customers to instantly click on to see reviews. I like that customers can leave pictures. Only issues are that It's not as straight forward as other apps and some of the wording on features need to be updated to reflect when the customer actually gets sent the first review reminder: after fulfillment not after delivery. I was happy to be told that they actually get it after fulfillment though. It would be great if customers can be seen as verified by simply reviewing from the link sent to them via email as well rather than only having the option to sign in to be considered verified. Signing in can be something that makes the customer not want to review and the fact that they received an email requesting a review proves that they are a legitimate customer.

Soulberry Apothecary
United States
6 days using the app
November 28, 2023

great app the best part is its free. i do wish it would import the reviews automaticly or atleast find the products you want to import over instead of having to hunt and search everything other wise its perfect. The customer service agent Audrey is great as well. thank you

Lodge Enterprise
United States
5 days using the app
June 8, 2024

Hana

REsin Chessboard
Italy
About 2 hours using the app
November 13, 2023

Nice service by Esther

MAGNA
Germany
4 days using the app
December 7, 2023

nice

Black Gold Salajeet
Pakistan
4 days using the app
September 17, 2023

Great app for managing your shopify product reviews. Thanks to @Jasmine for such great customer support.

MYRIAD
India
3 days using the app
January 16, 2024

Sunny and Tony helped me with a glitch where the Review box on my product page was blank as users typed in it. They took a lot of time to explore the problem and shared helpful tips on how to use the app admin settings. I'm super grateful for their time and suspect they were fixing some errors on the backend of my Taiga theme due to Judge.Me review removal.

I'm still a little unsure about review apps in general on my new site, and hoping that I don't have any slow downs. I've been considering switching to Yotpo instead. Just NOT sure. I'll stay with Avada Air Product reviews for now because I also use them for the cookie GDPR app and I use Avada for SEO optimization. If things are still slow, I might switch to Yotpo for Reviews and maybe Pandectes for cookie GDPR. I'm still undecided.

I don't understand why Air by Avada is used here on Shopify when Avada website design co. leans so heavily on YOAST for review app? I also don't understand why Avada isn't listed as an "eligible aggregator" by Google Merchant Center here: https://support.google.com/merchants/answer/7045996?hl=en

Wild Country Customs
United States
3 days using the app
October 18, 2023

overall good

UrbanDash
Australia
2 days using the app
July 5, 2023

great help from Hana, very helpful with my request. Did not have to wait long for sometime to answer either.

Crave the Trend
United States
2 days using the app
October 31, 2023

i had some troubles, and they found a good solution for a moment, good Customer service, name is hana.

Click&Shop
New Zealand
1 day using the app