Air Product Reviews App & UGC

Air Product Reviews App & UGC

Reviews (5,664)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and conversions through features like photo and video reviews, star ratings, and user-generated content. They value its easy Shopify integration, straightforward setup, and customizable design. The app's automatic review request feature and effective moderation tools are also highlighted. Support is praised for being responsive and available 24/7, enhancing store credibility and customer engagement.

November 6, 2023

This app has 1 weakness: it can't be translated for multilingual stores, instead you can only choose one language. That said, I can't give anything less than 5 stars because the app is free and excellent. Great branding options and support staff is fast to answer questions. Integrates with shopify flow and other automation apps.

Teasenz.eu
Netherlands
1 day using the app
January 31, 2024

Application au top, très pratique pour récolter les avis et aiguiller nos clients à partir d'expériences d'autres. Audrey et Tony ont été très sympathiques et nous ont aidés pour certains problèmes de paramétrages. J'ai hâte de voir de nouvelles fonctionnalités ainsi que la résolution de l'importation bloqué à 10 avis rapidement. En vous remerciant de votre temps et de votre application !

Market Fit
France
About 21 hours using the app
December 12, 2023

It was my first day trying the app, and I felt a bit lost trying to figure out how to set it up and use all the features. The quick chat option was a lifesaver for getting help. Hana was amazing; she went above and beyond, offering to guide me through the setup and ensuring I could set up automation for reviews. So far, I'm very impressed with the customer support – quick and professional. I hope the app performs as well as the service we've experienced. I give 4 start, not sure how app will perform, but the service was 10 star

Do-Gree Generations
Canada
About 20 hours using the app
January 18, 2024

Esther is very kind and cooperative.

Woozy Store
United Kingdom
About 12 hours using the app
December 11, 2023

Still struggling to get it well configured, but support services from Avada, namely Hana, have been extremely efficient and useful. Congrats to Hana!

Onomix
Brazil
About 11 hours using the app
August 22, 2023

I'd say the app itself is 3 stars in it's current state but the customer support is 5 stars. There are some features missing when it comes to branding and customization as well as some features that don't work as intended and/or at all. With that said, their customer support was obliged to immediately take care of all my issues. Ideally they will fix and add missing/broken features to make the app itself better so that users mustn't rely on customer support so much; assuming they do this and bring the functionality up to 5 stars, the app will be a perfect experience. Thank you to Emily and Liz for diligently taking care of all of my problems, I hope to see the app improve down the line so you don't need to work so hard.

Brick Ballistics
United States
About 11 hours using the app
January 15, 2024

My interaction with Esther (your rep) was great. Just after a few moments, and without remote access, she guided me to resolve my issue and also point out next steps. She seems quite knowledgeable, professional, and easy to follow.

Surface Gaming
Canada
About 5 hours using the app
August 2, 2023

for esther for esther for esther for esther for esther for esther for esther for esther for esther for esther

ShelbyStore
Türkiye
About 4 hours using the app
December 20, 2023

I was facing some issues while setup but Tony and Tracy got my back well thank you guys for all the help.

Gel Toy Nation
United States
About 3 hours using the app
February 13, 2024

i definitely recommend it. their team is very helpful. they solved my problem in seconds

theminiglam
Pakistan
About 2 hours using the app