Air Product Reviews App & UGC

Air Product Reviews App & UGC

Reviews (5,614)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting site credibility and conversions by displaying authentic user reviews on product pages. They praise its seamless Shopify integration, user-friendly interface, and effective review management tools, including moderation and customization options. The ability to import and collect post-purchase reviews enhances customer engagement. Merchants also appreciate the responsive and helpful customer support and the smooth, easy setup process.

February 3, 2024

This app provides a perfect solution to my needs
Also thanks to Esther's incredible assistance, all of my problems were swiftly resolved within seconds. Her expertise and quick response made a significant difference, and I am truly grateful for her amazing help!

Vividora
United Kingdom
About 1 hour using the app
May 13, 2024

Tiana and Toby, thank you for your help in setting up product and collection reviews. You've been incredibly helpful and dedicated.

EMARTBUY
United Kingdom
About 1 hour using the app
March 21, 2024

good so far. thanks Pamela!

Rebc
United States
5 days using the app
June 26, 2024

A very useful APP with magnificent support, agent Mia and technician Nikita proved to be exceptionally efficient.

Havenlux
Portugal
About 12 hours using the app
April 3, 2024

amazing help from hana will contact again if i occur problems, hana is amazing good job

Tecvaults
Netherlands
About 2 hours using the app
April 17, 2024

amazing

smartshoptherapy
India
4 months using the app
March 1, 2024

hana was great

juntos
United States
4 months using the app
January 24, 2024

COULD NOT GET THIS TO WORK AT ALL!

THIS ISN'T A USER FRIENDLY APP. THE INSTRUCTIONS ARE ALL OVER THE PLACE. WITH THE COMPLEXITY OF IMPORTING CSV FILES TO MATCH UP EXACTLY TO WHERE TH INFORMATION NEEDS TO GO, THE INSTRUCTION MUST BE EASY AND USER FRIENDLY. THIS IS NOT THE CASE WITH 'AIR': PRODUCT REVIEWS APP.

FRUSTRATION IS A GOOD WORD IN TRYING TO INSTALL THE PRODUCT. THIS APP WAS RECOMMENDED FROM CJ DROPSHIPPING APP ON A PRODUCT THAT I WANTED REVIEWS FOR. YOU DOWNLOAD THE APP, BUT THEN YOU ARE MET WITH CONVOLUTED 1 SENTENCE STATEMENT INSTRUCTIONS, WITH PAGE EXAMPLES THAT ARE TOO DIM (LITERALLY) TO VIEW TO GET A SENSE OF WHAT TO DO. IT SEEMS THAT THERE SHOULD BE MORE INSTRUCTIONS, MORE DETAIL, THEN THAT WOULD MAKE IT MORE COMPLICATED.

THIS SHOULD BE A SIMPLE THING TO DO, REALLY. I SPENT CLOSE TO 30 MIN TRYING TO INSTALL THEN I GAVE UP. THE INSTRUCTIONS AREN'T DETAILED ENOUGH. IS THERE A VIDEO? THAT WOULD HAVE BEEN GOOD. OFFER A VIDEO TUTORIAL.

I CHALLENGE ANYONE TO CHECK IT OUT TO SEE HOW MUCH OF A TIME WASTER THIS IS. A DRAG AND DROP SCENARIO WOULD HAVE BEEN FASTER AND MUCH SIMPLER. FOR SOMEONE WITH KNOWLEDGE OF HOW TO DO THINGS ON A COMPUTER, THIS WAS EXHAUSTING. WAY TOO MUCH OF A HASTLE, IT NEEDS TO BE A SIMPLE PROCESS. MORE COMMUNICATION WITH THE SUPPLIERS ON HOW TO FORMAT FOR A DOWNLOAD WOULD BE MY SUGGESTION ON HOW TO FACILITATE THIS. I'M MOVING ON TO TRY ANOTHER APP.

the 10eleven | 10twentyseven shop
United States
About 1 hour using the app
Air Apps replied January 25, 2024

Dear 10eleven |10twentyseven team,

First and foremost, we want to express our sincere apologies for the frustration and challenges you encountered while attempting to use our app.

We truly appreciate you taking the time to provide detailed feedback regarding your experience. Your insights are invaluable, and we take them seriously as we continually strive to enhance our user experience.

We've shot you an email for further details, kindly check your mailbox to get our update and solution. If there's anything specific you would like assistance with or if you have any further suggestions, please feel free to reach out directly to 24/7 live chat support.

Thank you so much for your generous support! I am looking forward to hearing from you soon.

Best regards,
AirApps Support Team

March 5, 2024

The staff is extremely enthusiastic and fixes errors quickly. i recommend this app

My Store
Japan
2 days using the app
January 26, 2024

Awesome Service !

VibraVerve
Germany
20 days using the app