Air Product Reviews App & UGC

Air Product Reviews App & UGC

Reviews (5,662)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
    5.5K
  • 3% of ratings are 4 stars
    147
  • 0% of ratings are 3 stars
    9
  • 0% of ratings are 2 stars
    7
  • 0% of ratings are 1 stars
    20
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and conversions through features like photo and video reviews, star ratings, and user-generated content. They value its easy Shopify integration, straightforward setup, and customizable design. The app's automatic review request feature and effective moderation tools are also highlighted. Support is praised for being responsive and available 24/7, enhancing store credibility and customer engagement.

September 19, 2024

Would be nice if it was more customizable however the customer support team is great and can help you with that. Hana helped me out changing some things that I wouldn't have been able to do otherwise.

Salient Scents
United States
5 months using the app
October 22, 2024

Realy nice job ! thanks

BOUBEAUTY
France
5 months using the app
December 30, 2024

thanks for hana's help. with great patience really do me a favor!!

Anime Merchandise
China
About 2 hours using the app
October 24, 2024

good service from audrey

Trade Compass
Canada
2 months using the app
Edited November 12, 2024

Hana thank you for your work.i m happy for his work.

Ratrico
United Kingdom
5 months using the app
October 16, 2024

Support was really quick and nice from Hana and Maison

Arhat Enterprise
India
6 days using the app
September 10, 2024

Great app! Even better support from the team.

Highly appreciate Abby for helping me navigate. Thank you :)

Dealish
India
About 2 months using the app
November 14, 2024

Support antwortet immer (sogar schnell) nette Konversationen mit dem support, Es werden immer Lösungen gefunden,

Narala.de
Germany
6 months using the app
November 12, 2024

Einige Details waren nicht so einfach zu individualisieren oder mussten sowohl in der App, als auch im Theme Editor verändert werden. Das ist etwas verwirrend. Theoretisch lässt sich die Sprache der Text Felder nur in der Pro Version verstellen, was ich sehr schade finde, praktisch ließ sich allerdings auch alles in der Free Version ändern. Wieder, ziemlich verwirrend. Bleibt abzuwarten, ob das so bleibt. Der Support, besonders Abby und Prakash, war sehr freundlich und engagiert und haben mir so schnell es ging geholfen, obwohl ich vorerst nur die Free Version nutze. Alles in allem ist die App eine Empfehlung wert!

Meldivina Design
Germany
About 14 hours using the app
July 9, 2024

A great app with every widget you need for a branded shopify store . The customer support is excellent and always quick to help . I have been most impressed with Audrey an agent with extensive knowledge and an exceptional attitude .

My only critisism is the fact that shopify editor does not immediately display changes made in the display reviews section ,especially when changing the template from grid to list..

Shoppirillo
Greece
3 months using the app
Air Apps replied July 31, 2024

Hi Shoppirillo,

Thanks for the great feedback! We're glad you're finding our app useful for your branded Shopify store.

It's fantastic to hear that Audrey provided such excellent support. We're proud of our team's knowledge and attitude when helping with product reviews.

We appreciate your note about the Shopify editor issue. We'll pass this feedback to our dev team to look into improving the display update speed, especially for grid to list changes.

We're always working to enhance our review features and UGC tools. Thanks for choosing Air Reviews! Let us know if you need any more help.

Best,
The Air Reviews Team

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