Air Product Reviews App & UGC
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,669)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and conversions through features like photo and video reviews, star ratings, and user-generated content. They value its easy Shopify integration, straightforward setup, and customizable design. The app's automatic review request feature and effective moderation tools are also highlighted. Support is praised for being responsive and available 24/7, enhancing store credibility and customer engagement.
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These guys make a great app. The UI is easy and the widgets all look really nice. And their support is fast. I recommend this app!
Hi Spy Monkey Surveillance,
Thank you for your kind words! 😊 We’re thrilled to hear you’re enjoying the app’s easy UI and attractive widgets. It’s great to know our support team has been helpful and responsive. Your recommendation means a lot to us—thank you!
Best regards,
The Air Reviews Team
All you need in a review just install it
The application is really easy and the customer service is doing a very good job I am very satisfied and damian is very kind person
Hi Mağazam,
Thank you for your lovely feedback! 😊 We're glad you're finding the app easy to use, and I'll make sure to let Damian know that his kindness made a difference in your experience!
We're here anytime you need help!
Best regards,
The Air Reviews Team
My experience with this app was wonderful! Hana came in and saved the day! She was so helpful, sweet, and professional. It took her 2 mins to do what it would've taken me 3 days to do! I thank God for her. Once she Was done I reviewed her work the reviews box and rating was set up beautifully love it and will recommend this app to everyone because of her! She is a keeper give her a raise! Thank you again Hana!
Great app with outstanding customer support!
Abby was incredibly helpful and assisted us in resolving multiple issues we were stuck on.
Very good and helpful support! Jade solved all my problems quick!
They completely deleted the changes I did to the "ask for a review" email without any warning on their part, they reset all the content to their default content and subject.
I found that out when I wanted to make a small new change to that template.
When I asked about this they literally blamed me, saying "Not sure you saved when you edited"
LOOL what the hell is this customer support?
I know I saved it because I tested it and a lot of customers already received that new version....
Horrible that you change things randomly, and horrible Customer Support blaming the client
Hi Hera Team,
We're truly sorry for the experience you had with our app and the frustration caused by the situation.
Regarding the template changes, we’ve looked into this and believe the issue may have been caused by a glitch in the app. We’ve since restored the correct content, and our development team is actively investigating to ensure this doesn't happen again in the future.
We want to apologize for the response you received from our support team—it was never our intention to blame you for the issue. The comment about saving the template was meant to gather more details for our investigation, but we understand how it came across and how upsetting that must have been. We will be addressing this internally to ensure it doesn’t happen again.
We greatly appreciate your patience and collaboration in helping us resolve this. Please feel free to reach out directly if you have any further concerns.
Thank you again for bringing this to our attention. We're committed to improving and making sure you have a better experience moving forward.
Best regards,
AirApps Support Team
Customers service help a lot, thanks Emily. Quick response and help me fix the issue.
Jade was fantastic! Very quick service and extremely helpful—she guided me through setting up my reviews seamlessly. Highly recommend her expertise!
app on which I immediately had some difficulty due to my lack of knowledge. despite this, Jasmine from support helped me impeccably with screenshots of the work done and additional instructions to help me in the long term as well as solving the problem quickly and professionally
Hi Druid Glow,
Thank you for sharing your experience! 😊 We’re glad Jasmine could step in to provide quick and professional help, along with the extra instructions and screenshots to make things easier for you in the long run. If you need any more support, we’re always here!
Best regards,
The Air Reviews Team