Air Product Reviews App & UGC

Air Product Reviews App & UGC

Reviews (5,662)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and conversions through features like photo and video reviews, star ratings, and user-generated content. They value its easy Shopify integration, straightforward setup, and customizable design. The app's automatic review request feature and effective moderation tools are also highlighted. Support is praised for being responsive and available 24/7, enhancing store credibility and customer engagement.

May 4, 2024

Thank you Nolan and the technician: Williams. You are very responsible and helpful. On the other hand, PageSpeed Insights show me this app block the main thread for some time. So I have mixed feelings. I have a response from Air Product: "We would like say explain that the reason for this increase in thread is due to our app need to add the codes inside the block. This has been optimized to its maximum already". I have no skills to judge is it an issue with every app that kind or not.

Covereo
Poland
10 months using the app
August 16, 2024

good customer support and many free features but still lacking some features
good support from Audrey and Maison and Tracy

LoveLock™
Israel
2 months using the app
June 22, 2024

C'est une application que je recommande avec un bon service client comme Lydia et Maison - Hana - notre personnel technique qui m'ont aidé à placer les commentaires et note sous les produits de ma boutique. Je leur ai donné la main de ma boutique et ils ont fait un travail impeccable.

This is an app that I recommend with good customer service like Lydia and Maison - Hana - our technical staff who helped me place comments and ratings under the products in my store. I gave them control of my shop and they did an impeccable job

Gaine et Beauté
Côte d’Ivoire
7 months using the app
Air Apps replied June 25, 2024

Bonjour Gaine et Beauté,

Nous sommes ravis d'apprendre que vous appréciez notre application et notre service client ! Nous transmettrons vos compliments à Lydia, Maison et Hana. Nous sommes fiers de notre équipe qui travaille dur pour offrir un support exceptionnel à nos clients. Merci de recommander notre application et d'avoir partagé votre expérience positive ! 😊

June 23, 2024

The support team is fantastic, especially Kevin, who is very responsive and always ready to help with any issues. However, the app itself needs improvement as some features are not functioning properly. Looking forward to updates that address these issues.

Luxen
India
About 1 month using the app
March 27, 2024

It's a good app, it does the job as described. Customer support has been great. Hana got right to down to the issue and resolved it in matter of minutes from first contact.

AdTecFootWear
United States
About 2 months using the app
July 4, 2024

Hana was very quick to respond and clear on the steps to take. She helped me with all my questions.

Our Life Hacks
United States
5 months using the app
July 18, 2024

Customer service is great! Hana was really helpful and was quick to identify how she can assist me. She brightened my day!

Dr Naana Beauty
United States
3 months using the app
May 17, 2024

I had trouble importing reviews at first, and also didn't understand how to format the file. The customer support (Lydia, Rosie and Mia) helped me and I was able to start importing reviews.

Mycentralfashion
Germany
About 2 months using the app
May 2, 2024

The interface of the App is really smooth and most appreciated thing is that they have really supportive team. Anivia from developer team helped me here. Thank you Guys

Million Smiles
India
About 1 month using the app
July 5, 2024

Very good app. Free plan available and very good support

Mi tienda
Spain
27 days using the app