Air Product Reviews App & UGC

Air Product Reviews App & UGC

Reviews (5,662)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and conversions through features like photo and video reviews, star ratings, and user-generated content. They value its easy Shopify integration, straightforward setup, and customizable design. The app's automatic review request feature and effective moderation tools are also highlighted. Support is praised for being responsive and available 24/7, enhancing store credibility and customer engagement.

January 7, 2025

We are extremely satisfied with the app, and the customer service is extremely reliable. Jade was able to solve our problem very quickly, I recommend the app to everyone!

Baeverly
Switzerland
Over 1 year using the app
November 22, 2024

I installed Air Product Review as it is one of the few that integrates with my loyalty program. It is not as intuitive as the old review app I was using, but for the integration, I think it is enough.

Whenever I needed help from the support, I was promptly replied, especially from Hana.
Hana was so quick and on point with her support and very patient with my questions and mistakes.
I wish all shopify apps support worked like her, my life would be much easier.

Cisterli
Australia
9 months using the app
Air Apps replied November 28, 2024

Hi Cisterli,

Thank you for your thoughtful feedback! 😊 We’re glad you chose Air Product Review for its integration with your loyalty program, and we’re thrilled that Hana provided such quick, patient, and effective support. Your kind words mean a lot, and we’ll be sure to share them with Hana. If you need anything else, we’re always here to make your experience even better!

Best regards,
The Air Reviews Team

February 13, 2025

The app is user-friendly, highly customizable, and works seamlessly with my store.

A special thanks to Audrey, who provided outstanding support, quick, professional, and incredibly helpful! She made the setup process smooth and ensured everything was working perfectly.

Petsmile
United Kingdom
24 days using the app
December 12, 2024

Audrey was a great help. She assisted me with making sure my reviews were showing up and was knowledgeable about the different plans with Shopify. Greatly appreciated.

Flawless Bodi
United States
10 months using the app
Air Apps replied January 2, 2025

Hi Flawless Bodi,

Thanks for sharing your experience! 😊 I'm so glad Audrey could help you with displaying your reviews and explaining our plan options. I'll make sure she hears about your appreciation for her knowledgeable support.

We're always here to help you make the most of your Air Reviews experience!

Best regards,
The Air Reviews Team

January 4, 2025

I love this app! Easy to use.
I had an minor issue, that was quickly solved by Jasmine with a great responsive time and on a Sunday!

The Minimalist Gypsy
Australia
About 1 year using the app
January 11, 2025

loved the support and the product is awesome i wish there was direct integration of this with shopify review other thant that it's great

THE SUNYA
India
About 1 month using the app
December 19, 2024

the review apps and function are easily to use and is genuinely worthy plus the chat section customer service are very quick to response and help to sort out you issue within the conversation smoothly

Zensupernova
France
4 months using the app
Air Apps replied January 2, 2025

Hi Zensupernova,

Thank you for the fantastic review! 😊 We're thrilled to hear you're finding Air Reviews both easy to use and valuable for your business. It's great to know our chat support team has been providing you with quick and effective assistance – that's exactly the kind of seamless experience we aim to deliver!

We're here whenever you need help making the most of your review management!

Best regards,
The Air Reviews Team

December 29, 2024

Awesome support team and they are much more faster then light. Specially thanks to Jasmine and Raymond, they are high dedicated to work.

Love you guys :)

Lynl
Canada
About 1 year using the app
January 22, 2025

Amazing App for social proof of online store products. By the way I'm new here and looking further more. Assistance "Hana" is very humble and nice. She is doing fantastic job. She guided me top to last. Thank you 'Hana'

Petco
South Korea
26 days using the app
December 9, 2024

I would like to take a moment to express my deepest gratitude to Jade for her outstanding support and invaluable contributions in setting up the Reviews App and implementing UGC strategies. From the very beginning, Jade demonstrated exceptional professionalism, in-depth knowledge, and a proactive approach that made the entire process seamless.

Her ability to understand our specific needs and provide tailored solutions has significantly enhanced our platform. The clarity with which she explained complex concepts and her patience in addressing all our queries were truly commendable. Jade's dedication went beyond just completing tasks; she ensured every detail was perfect and that we felt confident at each step of the journey.

Thanks to Jade's guidance, we now have a system in place that not only adds immense value to our customer experience but also helps us build trust and engagement with our audience. It’s rare to come across someone so committed and thorough in their work, and Jade has set a benchmark for what exceptional support should look like.

Jade, your efforts have not gone unnoticed. Your hard work, positive attitude, and commitment have truly made a lasting impact. Thank you for being such an integral part of this project!

Elligium
Pakistan
About 2 months using the app