Air Product Reviews App & UGC
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,342)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and sales by showcasing customer reviews. It is noted for its user-friendly interface and easy integration with Shopify, along with extensive customization options to match store aesthetics. Key features include importing reviews from other platforms, adding photo reviews, sending automatic review requests, and various display options like pop-ups and carousels. Merchants also appreciate the responsive and professional customer support, which contributes to a positive user experience.
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I had challenges with the review app, but Audrey was so patient with me, and she made me understand, she's really an asset to your company, hope she is recognised and get a promotion one day.
Hi THE YAKGONA BRAND,
Thank you for your kind words! 😊 We're glad Audrey could patiently guide you through the challenges, and we absolutely agree—she's a valuable part of our team. We'll be sure to pass on your appreciation! If you need anything else, we're always here to help.
Best regards,
The Air Reviews Team
Tracy was a big help! She resolved the issue quickly and efficiently. Great customer support—thank you!
Hi Best Bunding,
Thank you for your kind words! 😊 We’re so glad Tracy could resolve your issue quickly and efficiently. Your support means a lot to us, and we’re here anytime you need assistance!
Best regards,
The Air Reviews Team
Good support
Tiana helped preaty quick with app integration. Works smooth. Thanks a lot!
Hi Beauty Matters,
Thank you for the great feedback! 🌟 We’re so glad to hear that Tiana helped you quickly with the app integration and that everything is working smoothly. We're here anytime you need assistance!
Best regards,
The Air Reviews Team
I love this app!!! They have great support, and thanks to Abby and Maison I have had a really good experience. Thank you!
Hi HexiLight,
Thank you for the fantastic feedback! 🌟 We’re so happy to hear that Abby and Maison provided great support and made your experience with the app a positive one. We're here for you anytime you need us!
Best regards,
The Air Reviews Team
Very good and kind support, good features and offers.
Realy nice job ! thanks
Thanks to Pamela for her help with me importing reviews onto the app. The app works really well and looks great on the site.
Thank you for the kind words! 😊 We’re glad to hear that Pamela was able to help you with importing reviews, and it’s wonderful to know the app looks great on your site. We're here for you anytime!
Best regards,
The Air Reviews Team
They completely deleted the changes I did to the "ask for a review" email without any warning on their part, they reset all the content to their default content and subject.
I found that out when I wanted to make a small new change to that template.
When I asked about this they literally blamed me, saying "Not sure you saved when you edited"
LOOL what the hell is this customer support?
I know I saved it because I tested it and a lot of customers already received that new version....
Horrible that you change things randomly, and horrible Customer Support blaming the client
Hi Hera Team,
We're truly sorry for the experience you had with our app and the frustration caused by the situation.
Regarding the template changes, we’ve looked into this and believe the issue may have been caused by a glitch in the app. We’ve since restored the correct content, and our development team is actively investigating to ensure this doesn't happen again in the future.
We want to apologize for the response you received from our support team—it was never our intention to blame you for the issue. The comment about saving the template was meant to gather more details for our investigation, but we understand how it came across and how upsetting that must have been. We will be addressing this internally to ensure it doesn’t happen again.
We greatly appreciate your patience and collaboration in helping us resolve this. Please feel free to reach out directly if you have any further concerns.
Thank you again for bringing this to our attention. We're committed to improving and making sure you have a better experience moving forward.
Best regards,
AirApps Support Team
Cette App donne un service impeccable 24/7
A chaque fois que j'envoie un chat/ texto, on me répond rapidement et m'apporter des solutions concrètes ; surtout avec agente: ABBY qui s'use toutes ses patience avec les clients.
merci à tout l'équipe. Good job!