Air Product Reviews App & UGC

Air Product Reviews App & UGC

Reviews (5,369)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its time-saving features and efficiency in managing customer reviews, noting that it boosts sales by building customer trust with authentic reviews. The app supports seamless integration and imports reviews from platforms like Amazon, enhancing store credibility. It offers a user-friendly interface with extensive customization options to match store themes, including review import capabilities, moderation tools, and various display options like review boxes and carousels. The app is praised for its smooth performance and professional website appearance. Customer support is highlighted as responsive and professional, with team members like Hana, Audrey, and Emily receiving special mention for their exceptional service and quick issue resolution.

July 24, 2023

Fast and great help. I couldn't get the app working myself, but Juliana from support replied immediately to my chat message and helped me out. Now the app works and it looks great!

Ellin keittiö
Finland
About 3 hours using the app
November 11, 2023

thank you Esther!!! Very good experience

晶緣軒Crystal hint
Hong Kong SAR
About 3 hours using the app
January 9, 2024

Great product and support is highly responsive and very helpful. I spoke with Audrey who was awesome! Highly recommend.

Citizen Canvas
Canada
About 2 hours using the app
January 22, 2024

Amazing app. Easy to work around. I needed some support and Esther helped me out and fixed everything for me. Amazing customer service as well...

BoldandReal
India
About 2 hours using the app
January 16, 2024

I was having trouble importing reviews to my store and Ms. Hana was really supportive with my situation. She engaged with the situation and walked me through the exact way to understand . she did a great help. Thanks a lot Hana.

Sparkle on by C & R
United Arab Emirates
About 2 hours using the app
Edited June 18, 2023

Hana is very nice person, support me well, professional reviews App, hope it will be better and better

Aopuqi
China
About 3 hours using the app
January 15, 2024

We're still figuring out the app, but so far it looks promising. Esther from customer support was quick to answer any questions and very helpful with sorting out various issues we had setting up the app on our website.

スマイルショップUSA
United States
About 2 hours using the app
November 27, 2023

I am brand new to Shopify and Shopify apps and generally dealing with technical support is a nightmare but not so this time.
Lydia and William were AMAZING!!! Some of the best customer support I have ever received. Lydia answered all my questions quickly and precise and was able to explain it to me in a way that I understood and could implement. My issues were resolved in a timely manner and I felt very comfortable dealing with all the technical things I needed to do, even though I am not a wizard when it comes to that kind of stuff. Honestly, I like AirReviews App, how it works, looks on my site, etc. but I like their customer service even more. Real person, real time, real help! I am a happy customer.

Casa Al Forno
United States
About 3 hours using the app
July 12, 2023

la mejor aplicación de reseñas con un soporte fantástico muy bonito visualmente contiene todo lo que quería muy personalizable

STAY FOCUS
Spain
About 3 hours using the app
November 13, 2022

The app is well designed and easy to use. However there is an issue with the date - whenever you import a review, the date is automatically set to the date you import it. So if you import 100 reviews on the same date - they will all have the same date, which is rather suspicious from the point of view of the customer, who is browsing the store. There is no way to hide or edit the date. However, the customer support is very responsive and promised to look into this problem.

COVERDOM
Bulgaria
About 3 hours using the app