Air Product Reviews App & UGC

Air Product Reviews App & UGC

Reviews (5,597)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for displaying authentic user reviews on product pages, enhancing trust and conversions. It integrates seamlessly with Shopify, offering an intuitive interface with customization options to match store aesthetics. The app runs smoothly, and customer support is praised for being responsive and helpful in easing setup and customization processes. Merchants note a positive impact on customer engagement and sales.

January 6, 2024

really good app, and get the best support from Audrey and Maison

keepritual
United Kingdom
About 22 hours using the app
December 25, 2023

The plugin's native page is clean and simple, and it's easy to import customer reviews. Technical support responds (Audrey and Anivia) quickly when there are problems, it's a great plugin to recommend!

coulomb
Hong Kong SAR
About 22 hours using the app
December 8, 2022

Helped me with my reviews! Got lost until the support helped me out fairly quickly! Will definitely be using this.

Psyloc
United States
About 22 hours using the app
April 28, 2023

Jasmine was great and prompt with my request. I'm very satisfied with the services and highly recommend this app.

DAVERRI FASHIONS
United States
About 22 hours using the app
November 14, 2023

app looks neat, support is responsive and quick.

My Store
Canada
About 22 hours using the app
May 2, 2023

Thank you for the help. Good customer service. The evaluation application is also good. Thank you, Hana, for helping me solve my problem

Jewelaa
United Kingdom
About 22 hours using the app
November 9, 2023

EXCELENTE ATENDIMENTO

Premium Store
Brazil
About 22 hours using the app
October 2, 2023

"Esther and Gideon were awesome! Quick, friendly support that made all the difference. Thanks, you two!

Posh And Poise
United Kingdom
About 22 hours using the app
July 30, 2023

We've tried importing reviews from different Amazon links, but it never worked. We contacted the support, and they said they were looking into it. We contacted them again after a few days, and they were still looking into it. Now it's been a month, it's still not working and nobody is helping us. We found 2 other apps that import reviews from Amazon without issue. So Unfortunately, we do not recommend this application and the support behind it.

Swollz.
United Kingdom
28 days using the app
Air Apps replied July 31, 2023

Hi,

Thank you so much for taking time to leave us a review. First and foremost, please accept our sincere apologies for the inconvenience and frustration this has caused you. We deeply regret that we have fallen short of your expectations in this instance. Your feedback has been invaluable in helping us identify areas for improvement

We understand the importance of timely and seamless review imports, and we want to assure you that we have been actively working to resolve this issue. Because Amazon tends to change import link IDs regularly, which often disrupts the review import process. This dynamic nature of Amazon's IDs has been a significant challenge for us, causing delays in fixing the problem.

We sent a follow up email with detailed solution. Please kindly check your mailbox for further update.

We would be more than happy to assist you with any other concerns you may have or answer any questions

Best regards,
Air Reviews Team

June 2, 2023

Very friendly and Genius about what she does. Thank you Emlly.
Outstanding, Outstanding and outstanding

The Fresh Finds Company
United States
About 21 hours using the app