Air Product Reviews App & UGC

Air Product Reviews App & UGC

Reviews (5,593)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for displaying authentic user reviews on product pages, enhancing trust and conversions. It integrates seamlessly with Shopify, offering an intuitive interface with customization options to match store aesthetics. The app runs smoothly, and customer support is praised for being responsive and helpful in easing setup and customization processes. Merchants note a positive impact on customer engagement and sales.

April 15, 2023

I give 10 stars to Esther from the customer service and 2 stars to the app. Esther was very polite and gave me great help today. But the app itself is not working correctly and there are a lot of problems with it. If you don't want to waste your time, better look for an alternative. I installed the app in another shop and couldn't import the csv file from the lооx app because the format doesn't fit. I then installed another app and my file downloaded in one minute. Today in this shop I had a hard time uploading a review from aliexpress. I finally succeeded only because Esther helped me a lot. Thank you so much Esther!

artelyta
Italy
4 days using the app
July 24, 2023

Fast and great help. I couldn't get the app working myself, but Juliana from support replied immediately to my chat message and helped me out. Now the app works and it looks great!

Ellin keittiö
Finland
About 3 hours using the app
January 4, 2024

They are very caring and sincere in their communication. Jasmine took care of me. Thank you to her, she solved my problems easily.

Asunaso
United Kingdom
About 3 hours using the app
January 9, 2024

Easy to set up. Had an issue with getting it to work with my theme in certain places but their customer service (Esther and Toby) was very good at fixing my issue quickly. Would highly recommend.

Stoa Paris
India
About 3 hours using the app
November 11, 2023

thank you Esther!!! Very good experience

晶緣軒Crystal hint
Hong Kong SAR
About 3 hours using the app
September 17, 2023

Great app for managing your shopify product reviews. Thanks to @Jasmine for such great customer support.

MYRIAD
India
3 days using the app
Edited June 18, 2023

Hana is very nice person, support me well, professional reviews App, hope it will be better and better

Aopuqi
China
About 3 hours using the app
January 10, 2024

Exceptional Experience! The Air: Product Reviews app & UGC support team is truly remarkable. I encountered an issue, and their response was not only immediate but also incredibly fast. The level of support provided exceeded my expectations, and I am thoroughly impressed with the efficiency and excellence they demonstrated. Kudos to the support team and to Esther for their outstanding service!

Essahele Bio
Morocco
About 3 hours using the app
July 12, 2023

la mejor aplicación de reseñas con un soporte fantástico muy bonito visualmente contiene todo lo que quería muy personalizable

STAY FOCUS
Spain
About 3 hours using the app
November 13, 2022

The app is well designed and easy to use. However there is an issue with the date - whenever you import a review, the date is automatically set to the date you import it. So if you import 100 reviews on the same date - they will all have the same date, which is rather suspicious from the point of view of the customer, who is browsing the store. There is no way to hide or edit the date. However, the customer support is very responsive and promised to look into this problem.

COVERDOM
Bulgaria
About 3 hours using the app