Air Product Reviews App & UGC

Air Product Reviews App & UGC

Reviews (5,589)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for displaying authentic user reviews on product pages, enhancing trust and conversions. It integrates seamlessly with Shopify, offering an intuitive interface with customization options to match store aesthetics. The app runs smoothly, and customer support is praised for being responsive and helpful in easing setup and customization processes. Merchants note a positive impact on customer engagement and sales.

June 27, 2023

Unlike other review apps that retain your consumer review data and restrict access if you cancel your subscription or switch to a different design theme, Air Product Reviews empowers you to retain ownership of your valuable consumer data. It also provides a seamless process for importing reviews from popular platforms like Amazon, along with easy customization options for the review box's colors and fonts, allowing it to seamlessly blend with your shop's theme.

Their support team are highly responsive and proficient in resolving any technical issues that may arise, ensuring a smooth and hassle-free experience.

Nature Restore Inc
United States
About 1 hour using the app
September 16, 2023

Everything is great, thanks Abby

lapenape
Lithuania
About 1 hour using the app
November 7, 2023

merci a Hana de sa rapidité et efficacité

passionbouture
France
About 1 hour using the app
November 29, 2023

This app is very useful, easy to import reviews from sites like Amazon. Staff is also helpful with any issues. I worked with a lady named Emily and was a quick to respond back to me.

NewSky
United States
About 1 hour using the app
January 6, 2024

I recently added Air Product Reviews to my Shopify store. The app is straightforward to use, and it integrates smoothly with my theme. I encountered a minor issue, but the support team was quick to respond and provided a solution, Hana helped me with that. Overall, a reliable choice for managing product reviews.

NaturViu
Spain
About 1 hour using the app
October 17, 2023

My experience with your support team was awesome! Hanna help me so fast! congratulations for your well prepared support team Avada!

Dalufitness
Mexico
About 1 hour using the app
February 8, 2024

Hana was amazing. it was quick and easy and they handled my concern with ease and expertise. THANK YOU HANA!!

Candiislittlemeta
United States
About 1 hour using the app
October 18, 2023

Great customer live support and really nice and appealing solution!

Velluto
Germany
About 1 hour using the app
November 30, 2023

very very helpful and nice. and wonderful app to use it on shopify :)

Halawa
Germany
About 1 hour using the app
January 24, 2024

COULD NOT GET THIS TO WORK AT ALL!

THIS ISN'T A USER FRIENDLY APP. THE INSTRUCTIONS ARE ALL OVER THE PLACE. WITH THE COMPLEXITY OF IMPORTING CSV FILES TO MATCH UP EXACTLY TO WHERE TH INFORMATION NEEDS TO GO, THE INSTRUCTION MUST BE EASY AND USER FRIENDLY. THIS IS NOT THE CASE WITH 'AIR': PRODUCT REVIEWS APP.

FRUSTRATION IS A GOOD WORD IN TRYING TO INSTALL THE PRODUCT. THIS APP WAS RECOMMENDED FROM CJ DROPSHIPPING APP ON A PRODUCT THAT I WANTED REVIEWS FOR. YOU DOWNLOAD THE APP, BUT THEN YOU ARE MET WITH CONVOLUTED 1 SENTENCE STATEMENT INSTRUCTIONS, WITH PAGE EXAMPLES THAT ARE TOO DIM (LITERALLY) TO VIEW TO GET A SENSE OF WHAT TO DO. IT SEEMS THAT THERE SHOULD BE MORE INSTRUCTIONS, MORE DETAIL, THEN THAT WOULD MAKE IT MORE COMPLICATED.

THIS SHOULD BE A SIMPLE THING TO DO, REALLY. I SPENT CLOSE TO 30 MIN TRYING TO INSTALL THEN I GAVE UP. THE INSTRUCTIONS AREN'T DETAILED ENOUGH. IS THERE A VIDEO? THAT WOULD HAVE BEEN GOOD. OFFER A VIDEO TUTORIAL.

I CHALLENGE ANYONE TO CHECK IT OUT TO SEE HOW MUCH OF A TIME WASTER THIS IS. A DRAG AND DROP SCENARIO WOULD HAVE BEEN FASTER AND MUCH SIMPLER. FOR SOMEONE WITH KNOWLEDGE OF HOW TO DO THINGS ON A COMPUTER, THIS WAS EXHAUSTING. WAY TOO MUCH OF A HASTLE, IT NEEDS TO BE A SIMPLE PROCESS. MORE COMMUNICATION WITH THE SUPPLIERS ON HOW TO FORMAT FOR A DOWNLOAD WOULD BE MY SUGGESTION ON HOW TO FACILITATE THIS. I'M MOVING ON TO TRY ANOTHER APP.

the 10eleven | 10twentyseven shop
United States
About 1 hour using the app
Air Apps replied January 25, 2024

Dear 10eleven |10twentyseven team,

First and foremost, we want to express our sincere apologies for the frustration and challenges you encountered while attempting to use our app.

We truly appreciate you taking the time to provide detailed feedback regarding your experience. Your insights are invaluable, and we take them seriously as we continually strive to enhance our user experience.

We've shot you an email for further details, kindly check your mailbox to get our update and solution. If there's anything specific you would like assistance with or if you have any further suggestions, please feel free to reach out directly to 24/7 live chat support.

Thank you so much for your generous support! I am looking forward to hearing from you soon.

Best regards,
AirApps Support Team