Air Product Reviews App & UGC

Air Product Reviews App & UGC

Reviews (5,591)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for displaying authentic user reviews on product pages, enhancing trust and conversions. It integrates seamlessly with Shopify, offering an intuitive interface with customization options to match store aesthetics. The app runs smoothly, and customer support is praised for being responsive and helpful in easing setup and customization processes. Merchants note a positive impact on customer engagement and sales.

October 14, 2024

Audrey and Toby, a fantastic duo, set up and imported our Amazon reviews in under an hour. While we had a small batch of reviews, they made the process seamless, helping us get up and running quickly.

Primal Hair
United States
About 2 hours using the app
October 28, 2024

Really great service from the customer support team when i had some issues with setting the app up correctly. Thanks for the help!

tapfeed.dk
Denmark
39 minutes using the app
December 10, 2024

Estupenda HANNA

Bissutelia
Spain
10 minutes using the app
October 27, 2024

Amazing App so easy to use and highly effective. Hana from the support team is also really helpful and managed to assist with my request very quickly. Highly recommended App.

Gravity Dealz
Pakistan
41 minutes using the app
November 3, 2024

I downloaded the app and got it all set up within a few minutes, Hana was very quick to reply and set it all up in minutes. Very happy and would recommend

Alchemy Emporium
Australia
29 minutes using the app
October 29, 2024

we were confused how to set this up.but Mr.Damian was very helpful, allowing us to set it up in ten minutes

www.mytooluse.com
United States
36 minutes using the app
September 30, 2024

this is my first to use the shopify, and this app really help me a lot, there are so many things that are difficult for me to understand on the first time but trust me sonny and other staff help me all the time to manage it.

Outlet Survival
Japan
About 5 hours using the app
August 14, 2024

Tiana and Maison helped me very well with the problem I was facing with regards to my product rating. I definitely recommend this app for anyone who wants to have a review app with high quality service.

DeInductieExpert
Netherlands
3 months using the app
Air Apps replied August 30, 2024

Hi DeInductieExpert,

Thank you for your recommendation! 🌟 We’re glad Tiana and Maison could assist you with your product rating issue. It’s great to know you’re happy with the service. We're here whenever you need us!

Best regards,
The Air Reviews Team

August 22, 2024

Junk software, arbitrary deduction of money

美肤套装坊
China
28 days using the app
Air Apps replied August 23, 2024

Dear 美肤套装坊 Store's Owner,

Thank you for sharing your feedback regarding the Air: Product Reviews app & UGC. We're sorry to hear about your concerns and appreciate the opportunity to address them.

Could you please let us know if there were any specific problems with the app, such as features or billing concerns, that led to your review? We want to ensure that your experience with our app is as smooth and beneficial as possible.

If your concerns are related to billing, we'd like to clarify how our subscription billing works. The billing system on Shopify automatically initiates charges at the start of each billing cycle to ensure continuous access to our services. Unfortunately, this means that even if the app was canceled slightly after the trial period ended, the charge for the current cycle was still processed.

Thank you for your time, and we look forward to your response.

Best regards,
AirApps Support Team

August 16, 2024

good customer support and many free features but still lacking some features
good support from Audrey and Maison and Tracy

LoveLock™
Israel
2 months using the app