Air Product Reviews App & UGC

Air Product Reviews App & UGC

Reviews (5,592)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for displaying authentic user reviews on product pages, enhancing trust and conversions. It integrates seamlessly with Shopify, offering an intuitive interface with customization options to match store aesthetics. The app runs smoothly, and customer support is praised for being responsive and helpful in easing setup and customization processes. Merchants note a positive impact on customer engagement and sales.

February 17, 2024

I needed some help after spending a while to set things up, but wanted to know for sure that the widgets were being put in the right place in the code!
Emily was a great help and saved me a lot of time, and did all the work for me :-) Really polite and quick to respond, thankyou Emily!
Also thanks to Prakash who helped me customise other widgets on this APP!

I'm looking forward to using this application and adding my own colours etc........

Toiles de Michelle
France
11 months using the app
June 9, 2024

I contacted the support team of the Air: Product Reviews app & UGC to solve a problem with placing the reviews block in a specific spot on my website that was not supported by the Shopify builder. My issue was resolved within 15 minutes. Huge thanks to the Air: Product Reviews app & UGC team for their prompt assistance and super fast support! Highly recommend to everyone!

KOMMELIX
Austria
5 months using the app
July 17, 2024

Really good for it's price, and nice assistance! We had a little trouble with a flowbutton and Judy helped imidiately. The only flaw you can call is no ability to chose specific language, but maybe I haven't found all functions. Nice app!

onlyyoujewelry
United States
9 days using the app
Air Apps replied July 31, 2024

Hi onlyyoujewelry,

Thanks for the great feedback! We're glad you find our app good value.

Great to hear Judy helped you quickly with the flowbutton. We aim for fast support with review issues.

We'll pass on your note about language selection to our team.

Glad you're enjoying Air Reviews after 9 days. We're here if you need more help with your product reviews!

Best,
The Air Reviews Team

August 12, 2024

hana helped. thanks to her :)

Ilham perfumes
Pakistan
10 months using the app
July 9, 2024

A great app with every widget you need for a branded shopify store . The customer support is excellent and always quick to help . I have been most impressed with Audrey an agent with extensive knowledge and an exceptional attitude .

My only critisism is the fact that shopify editor does not immediately display changes made in the display reviews section ,especially when changing the template from grid to list..

Shoppirillo
Greece
3 months using the app
Air Apps replied July 31, 2024

Hi Shoppirillo,

Thanks for the great feedback! We're glad you're finding our app useful for your branded Shopify store.

It's fantastic to hear that Audrey provided such excellent support. We're proud of our team's knowledge and attitude when helping with product reviews.

We appreciate your note about the Shopify editor issue. We'll pass this feedback to our dev team to look into improving the display update speed, especially for grid to list changes.

We're always working to enhance our review features and UGC tools. Thanks for choosing Air Reviews! Let us know if you need any more help.

Best,
The Air Reviews Team

November 25, 2024

Hana is perfect!

store.cherrysolution
China
About 2 hours using the app
June 27, 2024

Great app. I love that I can import reviews from Amazon. It is easy to import reviews. Also, it is easy to edit reviews, such as changing names or text.
Moreover, this app provides a wide array of options to personalize the look of reviews, adding a layer of excitement and creativity to the process.
I can only leave a review by mentioning superb customer support - I got answers to my questions instantly using live chat.

Rementi
Latvia
About 2 months using the app
Air Apps replied August 30, 2024

Hi Rementi,

Thank you for the awesome review! 😊 We're thrilled to hear you’re enjoying the Amazon import feature and the flexibility in editing and personalizing your reviews. It’s also great to know our customer support met your expectations. We're here whenever you need us!

Best regards,
The Air Reviews Team

August 21, 2024

This app is as always very good, simple and clear. It allows you to do things more freely than other apps. The support team is one of the best I have ever seen. They do their job really well and are very kind. Thank you very much to Lydia and Maison.

SIVARIO
Türkiye
39 minutes using the app
Air Apps replied August 30, 2024

Hi SIVARIO,

Thank you for your kind words! 😊 We’re thrilled to hear that you find the app simple and clear, and that it gives you the freedom you need. Lydia and Maison will be delighted to know they made such a positive impression. We’re here for you anytime—thank you for choosing Air Reviews!

Best regards,
The Air Reviews Team

November 28, 2024

Sonne est sympa

Easyshopping
France
22 days using the app
September 13, 2024

timely response while I got any question, professional and efficient.
"Hana" in the review

Auskang
Hong Kong SAR
About 1 hour using the app