Air Product Reviews App & UGC

Air Product Reviews App & UGC

Reviews (5,430)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, noting its user-friendly interface and easy integration. Key features include the ability to import reviews from Amazon, extensive customization, and smooth review display on product pages. The app is praised for its efficient performance and responsive, helpful customer support, making it essential for enhancing online stores and increasing conversions.

January 17, 2024

I had an issue importing reviews to one of my products. Liz was able to narrow down the issue extremely fast and explained how to do it in the future. I have used Air for two of my stores and I have always had a smooth experience. Great product and an even better team!

Spray™
United States
10 months using the app
July 12, 2024

Hana is awesome, incredible service 6 from 5 stars!!! :)

Art of Nature Berlin
Germany
About 22 hours using the app
June 6, 2024

Amazing app, extremely attentive customer support big thank you to Nikita and Lydia

LYFE
South Africa
29 days using the app
May 1, 2024

The best free reviews app for Shopify. Maison from support helped me by fixing the issue of the reviews not showing up. 10/10

VueGO™ | The Smart Dashcam
United Kingdom
4 months using the app
Air Apps replied June 25, 2024

Hi VueGO,

We're thrilled to hear that you consider Air product reviews the best free reviews app for Shopify! And we're especially happy that Maison was able to help you get your reviews up and running. We appreciate your 10/10 rating and your positive feedback! 😊

June 18, 2024

The software is free and works great. Also the support team is incredible. Thank you Hana

PrivacyPlus™
Canada
16 days using the app
May 8, 2024

Avada's support team is always willing to help, and the best part is that they are super fast in that, too! Never a questions too small or big, always got my issues fixed in no time.

Livvana
Finland
2 months using the app
Air Apps replied June 25, 2024

Hi Livvana,

We're so glad to hear that you've had such a positive experience with our support team! It means a lot to us that you find them to be both helpful and quick to respond. We're committed to providing the best possible support for our customers, and we're thrilled to hear that it shows. Thanks for sharing your feedback! 😊

February 8, 2024

I was having a hard time deciding on an app for reviews. After hours I finally found Air, and I fell in love! I customized the review template to my website theme.
After a few attempts, I realized may have missed something trying to integrate the widget into the site, so I clicked the "chat with us" link. The chat box pops up like they always do; however, it being midnight I was so tired and needed help quickly.
Esther entered the support chats She was so pleasant and eager to help she solved my mystery within minutes. I walked away from the screen for a few minutes and then I heard this awesome sound, a doorbell like a gift had just been delivered. To my surprise, relief, and joy, Esther had resolved my issue and also added value to my initial request, in less than 15 minutes.
THANK YOU SO MUCH, Esther! - Best Assitance Ever!!!

Bella's Beautique
United States
6 months using the app
September 22, 2024

il supporto di Tiana è stato davvero utile. Grazie mille!

Vali Shop Online
Italy
19 days using the app
February 20, 2024

I have been using Air Reviews for a while, I love the design of the different widgets that I can place on my store. It's very intuitive, and easy to use, I love the fact that it's not complicated at all. There are numerous functions and options for the reviews, with different customization choices. By the way, I had a small customization request for my store, and Hana from the customer service immediately replied to me in the chat, her colleague Toby was fast to add the customization I requested, the experience was very pleasant. I recommend this review's application and other Avada applications.

KAOSIX
United States
6 months using the app
May 10, 2024

I want to express my gratitude to Air Product Reviews App & UGC for their excellent customer service! In particular, I would like to thank Pamela for her exceptional attention and for quickly and effectively resolving my inquiry. Her kindness and professionalism were truly impressive. Thank you for providing such a positive experience and for ensuring that my concern was addressed in a timely manner! Highly recommended!

RONA SHOP
Venezuela
4 months using the app