Air Product Reviews App & UGC
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,596)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for displaying authentic user reviews on product pages, enhancing trust and conversions. It integrates seamlessly with Shopify, offering an intuitive interface with customization options to match store aesthetics. The app runs smoothly, and customer support is praised for being responsive and helpful in easing setup and customization processes. Merchants note a positive impact on customer engagement and sales.
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The app is very easy to use and customise. But the best part is the support specially Tiana today was super fast to help sort out my issues.
Hi Dyut,
We're so glad you're finding the app easy to use and customize! It makes our day to hear that Tiana provided you with fast and helpful support. Thanks for the positive feedback! 😊
best customer service by Hana such a great person she is
Helped me importing my reviews within a minute
I had a major issue with the Air Product Reviews app and contacted support for help. Initially, they told me to wait and assured me the problem would be handled. However, after two days, they simply wrote back saying they couldn't do anything about it. The whole system is awful and the support is unhelpful. I'm very disappointed and will be deleting this app. I do not recommend it to anyone.
Dear KynexKitchen Team,
Thank you for taking the time to share your candid feedback about our app. We wanted to address the recent issues you've encountered with our app and apologize for the unsatisfying experience.
We understand your frustration, and We're sorry that our support process has not met your expectations. Allow me to provide some clarity regarding the timeline of our support interactions:
- On July 16th, you contacted us regarding the display of 4-star reviews first on your product page and inquired if it could be changed to show 5-star reviews first.
- Several hours later on the same day, our support team responded, explaining that our review box supports showing reviews based on dates. We also mentioned that it currently does not support settings to show reviews by rating first. However, we provided a workaround, suggesting that customers on the storefront can select which type of reviews to display first.
Regarding your request to display 5-star reviews first on your product page, we understand that you would like to highlight positive feedback. However, it is important to note that our app is designed to show reviews based on dates to ensure transparency and compliance with Shopify's policies. Automatically showing the highest reviews first can be considered misleading and fraudulent, which goes against Shopify's guidelines.
We sincerely apologize for any inconvenience and misunderstanding that may have occurred. We are constantly working to improve our app and our support services to better meet the needs of our customers.
If there is anything else we can assist you with or if you have any further questions, please do not hesitate to reach out. We value your feedback and are here to help.
Thank you for your understanding and patience.
Best regards,
AirApps Support Team
The help support is totally terrific, Abby helped me a lot for setting up my store. Thank you Abby and thank you Air Reviews
I was stuck with few setting issues and errors, and Hana was there on chat. she really helped me quickly and solved the issue immediately. Toby from back end developer team was quick to resolve theme related issue. This app will surely add credibility to my store and business. Thanks to both Hana and Toby.
Hi Love Melbourne Leathers,
We're thrilled to hear that Air product reviews has been easy to use for you and that our support team, especially Hana and Toby, were able to assist you promptly with your setting issues and theme related issue. We believe a user-friendly app with exceptional support is key to a positive customer experience. We're glad we could deliver on both!
Thanks for mentioning that the app will add credibility to your store. Positive reviews are powerful tools for building trust with customers, and we're confident Air product reviews will help you achieve that.
We appreciate your kind words and wish you all the best with your business!
I'm using the Air Review for my shopify store and It is amazing! I had a small request about showing a review in a different page and they helped me about it quickly! thank you Hana.
Best review app on shopify. I tried alternatives and this has been by far the best. Not only that, their support is amazing. I had some questions and Hana and Toby resolved all issues immediately. A big thank you to the team!
Hi Agily,
Thank you for the glowing review and for calling Air product reviews the "best review app on Shopify"! We're thrilled you've found it to be superior to the alternatives you've tried. 🙌
We're also delighted that Hana and Toby were able to provide you with exceptional support and answer all your questions. Our team is committed to helping you get the most out of the app.
We're so glad you're part of the Air product reviews family! 😊
I had an issue, in setup reviews on main page and product pages and I tried alot. Later I spoke to the support team, they helped me to solve this matter and now it is good to go. Special thanks to Lydia and Anivia for getting this done quickly! Cheers
I had a problem in my apps and agent "Audrey and Toby" resolved it very quickly and helped me fix everything I needed.
Thank you. Now its work perfect!
Great plugin!
Easy to integrate, there was small problem which was resolved immediately by Hana! Support is super fast and efficient even in Free plan! That is awesome!
Stepan