Air Product Reviews App & UGC

Air Product Reviews App & UGC

Reviews (5,433)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, noting its user-friendly interface and easy integration. Key features include the ability to import reviews from Amazon, extensive customization, and smooth review display on product pages. The app is praised for its efficient performance and responsive, helpful customer support, making it essential for enhancing online stores and increasing conversions.

April 27, 2024

I needed to make 1 change on the application, but I don't know how to do it, I connected to the support team and Tiana took care of it within 1 minute. Thank you Tiana <3

AltunX
Türkiye
5 months using the app
August 11, 2024

Hana was assisting me , very friendly and helpful

smart car
Belgium
24 minutes using the app
March 29, 2024

Amazing App and great support provided by the team.I was stuck with some customization and Audrey and Maison helped me and within minutes it was up and running as per my expectations. Highly recommended.

KULTURA INDIA
India
8 months using the app
July 8, 2024

I had a couple of queries and Hanna helped me swiftly - she was brilliant. Nothing too much trouble, very friendly and helpful. Thank you so much!

Tales & Treats
United Kingdom
About 1 hour using the app
April 6, 2024

The app is easy enough to use but for whatever customisations we needed, the team was at hand to help and it really elevates the UX for the website. I'm writing the review after using the reviews app for over 3 months. Fantastic communication and quality of work, this is a team of talents who takes pride of what they do and is a real asset to our ecom store.

The M-ethod™ Aesthetics
United Kingdom
7 months using the app
Air Apps replied June 25, 2024

Hi The M-ethod™ Aesthetics,

We're thrilled to hear that Air product reviews has been enhancing the user experience on your website! It's fantastic that our team has been able to provide the customizations you needed to make the app work seamlessly for your store.

We truly appreciate your kind words about our communication, quality of work, and dedication to customer satisfaction. It means a lot to us that you consider our team a valuable asset to your ecommerce store. 😊

Thank you for taking the time to share your positive experience after using the app for over 3 months. We look forward to continuing to support your business!

April 30, 2024

pretty awesome, I'm thrilled with Air Reviews by Avada! This user-friendly app is packed with valuable features that have made collecting customer reviews with photos a breeze for my Shopify store. It's been a huge help in building trust and boosting sales.

Setting up Air Reviews was smooth, and the interface is delightfully intuitive. What truly impressed me, however, is the extensive range of customization options. I can tailor the look and feel of the app to perfectly match my store's theme. This includes features like the review box, star rating, review pop up, review carousal, review sidebar, review submit form, and even the all reviews page! The customization options are comprehensive and easy to use, allowing me to create a seamless customer review experience that complements my brand.

There was a minor hiccup when I initially tried importing reviews with a CSV file. However, the Avada support team went above and beyond to resolve the issue. Shoutout to Nolan for promptly understanding the problem, and to Nikita, the technician, for their excellent work fixing it! the first thing that came to my mind after reading the name of the team member 'Nolan' was !!!MRBEAST!!!

The only downside of this app is that it doesnt support multilanguage translation yet but i saw it as a feature request so they might introduce it real soon.

Overall, I highly recommend Air Reviews by Avada to any Shopify store owner looking to leverage the power of customer reviews. The app itself is excellent, with a wide range of customization options, and the supportive team is a major plus.

Atlance
India
7 days using the app
Air Apps replied June 25, 2024

Hi Atlance,

We're absolutely delighted to hear how Air Reviews by Avada is exceeding your expectations! It's wonderful that you're finding the app user-friendly and packed with valuable features for collecting photo reviews. 🎉

We're thrilled you're enjoying the extensive customization options, allowing you to create a review experience that perfectly matches your store's theme and branding. We take pride in our design and aim to make it as easy as possible for you to personalize the app to your needs.

We appreciate your kind words about Nolan and Nikita's support! They are indeed a valuable part of our team, always ready to help our users with any issues they encounter. And yes, we can see why you'd think of MrBeast when you hear the name Nolan! 😉

Thank you for highlighting the feature request for multi-language translation. We're always listening to our users' feedback and working to improve our app. We'll definitely keep you updated on any new developments in that area.

We're so glad you're recommending Air Reviews to other Shopify store owners. We're confident that it can be a powerful tool for any e-commerce business looking to leverage social proof and build customer trust. 😊

April 7, 2024

Each time I face a minor issue or inconvenience, their helpdesk seems to reply at almost any time of the day. Their customer support, Hana is especially helpful. Thank you so much for making it such a breeze to use this app :)

Beauty In You Singapore
Singapore
3 months using the app
Air Apps replied June 25, 2024

Hi Beauty In You Singapore,

Thank you for sharing your positive experience! We're thrilled to hear that our helpdesk is always there for you, no matter the time of day. We'll be sure to let Hana know how much you appreciate her assistance. We're happy to hear you're finding the app easy to use and that it's helping you enhance your store! 😊

February 22, 2024

This is a really good app for product reviews. Many customization options, many display options and good customer support. Easy to set up and customize to match the theme of my website. Needed support with displaying rating on collection pages, Sunny from Avada helped to add it in less than 30 minutes without any issue. Highly recommend!!

Fatio General Trading
United Arab Emirates
3 months using the app
August 23, 2024

sorunu kendi başıma çözemedim bana gerçekten çok yardımcı oldular iyiki kullanıyorum

Suvi
Türkiye
About 2 months using the app
August 27, 2024

Muy bueno

Divershop
Mexico
About 2 months using the app