Reviews (493)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features including loyalty programs, email marketing, product reviews, and affiliate modules. They report significant improvements in conversion rates and customer engagement, attributing this to the app's effective promotional tools and customer retention strategies. The integration process is noted as seamless, and customer support, particularly from individuals like Reena, is highlighted as responsive and helpful. This app is valued for enhancing sales metrics and consolidating various marketing and CRM functions into a single platform.
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After a very bad experience with another developer, I turned to the AIT team. In a very short time, they revamped and turned our website from a dull and stagnant site into a vibrant, entertaining, and easy to navigate shop.
As an online store owner, for years we have struggled to keep track of all the costly and multiple applications we needed to effectively and efficiently run our marketing promotions. Then I met Rhitik and he and his team at AITrillion have completely transformed our marketing strategy and experience through their unified modular suites of applications that deliver exceptional results.
Customer support is excellent and my experience with the members of the AIT team has been both enjoyable and professional.
I highly recommend AIT.
Simon W
USA
The support team has been very responsive to my questions and help me with individual requests that go above and beyond the features of the app.
find all you need at AiT: Loyalty program & Emails. Reena and Ankit really fast supporter.
The AiTrillion team has been a massive help to our company from the beginning of our working together. We had a very unique problem set that we laid out to the team and they have been hitting each metric one by one that we have requested. Because of all of the great communication, the willingness to meet with us (even sometimes on weekends) and the ability to rise to the demand we placed on their software should be HIGHLY regarded! We have been altering the software for about a month straight and are just about to launch it. As of now, i would give the company 6 stars if I could. Updates to follow!
I'm a total technophobe, don't know how to use apps, or anything like that. Reema talked me through everything and was very patient, understanding and helpful. Would highly recommend her to anyone.
Service so far has been brilliant.
Thank you
Support is fantastic. Vishal is an amazing support for the app and extremely helpful. He went through everything with me to help with my memberships and had his team work on things so everything synced up perfectly. Great App, and even greater support.
I had the best experience ever! Vishal has been incredibly helpful, always responding to my requests within 24 hours. He even provided video tutorials and step-by-step guides. This app is packed with features, and I highly recommend it!
I am writing to express my dissatisfaction with the support I have received. After upgrading and subsequently downgrading my plan, I was assured by your team that I would receive a refund. However, I have yet to see this refund processed. I CANCELLED THE PLAN AS WELL BUT IT DOESN'T GET CANCELLED, SUPPORT WILL CONTACT YOU ON MONDAY AND THAN WHAT NOTHING.
This situation, coupled with the lack of follow-up, has left me feeling that the service is unreliable and untrustworthy.
Please address this issue promptly, as it has been an ongoing frustration.
Buena atención al cliente y buena aplicacion
Very helpful easy to use when service agent clarifies ease of use via zoom. Truly recommend this app.