Reviews (313)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful all‑in‑one platform replacing multiple apps for loyalty, reviews, email, popups, WhatsApp/SMS, memberships, affiliates, and customer accounts. Many report higher repeat purchases, thousands of 5‑star reviews, and notable sales lifts. They like the modern “My Account” pages, real‑time analytics, and automations. Pricing is seen as strong value, and support is frequently praised as highly responsive, hands‑on, and willing to customize.

September 27, 2026

One of the bad applications in shopify.

They have made things more complicated than it should.

1. there whatsapp integrations does not work,

2. Other elements such as notification bar, and other stuff does not work and needs lot of setting to be done

3. Dont go by there instagram ads, those just to fools in installing apps and getting payments from you. One u subscribe you are on your own.

4. they dont offer any setup help.

5. Whatsapp API does not work with them so besware.

6. there plans are confusing and are desinged a way that u endup paying more money than using multile apps.
thye count every message as active customer. does not matter if they even are ur custoemer or not. there orders count is not very clear as well

So i would suggest, do comparions of apps out there and go for this.

there are multiple free apps who offer exact same or better useful ness than this Movie like app, where all things clubbed together to give nice experience but its flop...

GoSwasthya
India
16 days using the app
September 11, 2026

We have a very customized membership program, and finding a platform that could handle everything we needed was not easy. Our setup required a significant amount of developer work and customization, and the AiTrillion team worked with us to build a solution around our specific needs.

Now our membership program integrates with Shopify, which means everything is finally under one roof. It has made managing memberships much easier for our team while also creating a simpler, more seamless experience for our members.

We’re incredibly grateful for the time and work the AiTrillion team put into developing our custom setup and getting everything working the way we needed it to. Highly recommend AiTrillion, especially if your membership needs don’t fit neatly into a one-size-fits-all box.

National Cat Groomers Institute
United States
2 months using the app
September 1, 2026

We’ve been using AiTrillion for our Shopify store, VNARI, and it has been a really valuable addition to our business. What we like most is having multiple customer engagement and marketing tools available in one platform instead of managing several different apps.

Another thing that really stands out is the support team. Whenever we have questions or need help with setup or configuration, the team has been responsive, helpful and willing to guide us through the process.

vnari
India
3 minutes using the app
August 21, 2026

The onboarding process was incredibly fast and smooth. I was up and running in no time! I have been using most of the tools available and I am already seeing great results. AiTrillion really does have everything you need in one place. Highly recommend!

HBPRESTIGE JEWELS
India
3 days using the app
August 12, 2026

We have had a really good experience with the support team so far. From the beginning, they were quick to respond and helped us properly during the complete setup process.

Whenever we had any confusion or needed help, the team was happy to jump on a call and explain everything clearly. They did not just give us general answers—they actually helped us get things set up and made sure everything was working correctly.

The app itself is also very useful because it has many features in one place, which makes it easier to manage different things without using multiple apps. Overall, it is a great app with a very supportive team behind it.

Special thanks to the support team for their immediate response, patience, and willingness to help whenever needed. Highly recommended!

Shopzill
India
12 days using the app
August 7, 2026

AiTrillion has made managing our Shopify store's marketing so much easier. Loyalty program, email campaigns, reviews, and memberships all work together in one dashboard instead of us juggling five different apps. Setup was smooth, and whenever we had questions, their support team was quick, patient, and genuinely helpful. If you want to simplify customer engagement and retention without the usual headache, this app is worth it.

Doctor Bhargava D2D
India
15 days using the app
July 28, 2026

We've been using AiTrillion for our Shopify store, and it's been a great experience. The platform has everything we need for loyalty rewards, email marketing, product reviews, and customer engagement in one place, so we don't have to manage multiple apps. What impressed us the most was the support team. They guided us through the complete setup process, helped configure everything correctly, and were always available whenever we had questions or needed assistance. Even after the setup, their support has been quick, knowledgeable, and reliable. AiTrillion has definitely helped us improve customer retention and streamline our marketing. Highly recommended for Shopify merchants!

IKAI ORGANIC
India
5 days using the app
July 24, 2026

AiTrillion has been a fantastic addition to our Shopify store. It brings together so many essential marketing and customer engagement tools in one place, which has helped us simplify our workflow and improve the overall customer experience.

What really stands out is their customer support. Ajae has been incredibly helpful, knowledgeable, and patient throughout the setup process. Every question was answered promptly, and they went above and beyond to ensure everything was working exactly as needed. It’s rare to find support that’s this responsive and genuinely invested in your success.

Highly recommend AiTrillion to any Shopify store looking for an all-in-one solution backed by an outstanding support team. Thank you, Ajae, for the excellent assistance!

The Shrooms Collective
India
22 days using the app
July 24, 2026

We've had a great experience with AiTrillion. The platform offers a wide range of features for loyalty, email marketing, reviews, memberships, and customer engagement, making it easy to manage everything from one place.

What stands out the most is the support team. They are responsive, knowledgeable, and genuinely committed to helping resolve issues quickly. A special thanks to Support Lead for providing excellent guidance throughout the setup and implementation process. His proactive communication, technical expertise, and willingness to go the extra mile made the onboarding experience smooth and stress-free.

Overall, AiTrillion has been a reliable partner, and we highly recommend it to any business looking for a comprehensive customer engagement and marketing solution backed by outstanding customer support.

Crimsoune Club
India
13 days using the app
July 24, 2026

I love this app and the support I get from AiTrillion. They set everything up for me quickly and efficiently so I did not have to do much of anything on my own. What I like about it is that it all just WORKS. Takes a lot of stress off of me. And the team members there are always available and easily accessible by web or phone or WhatsApp or however I need to contact them. Five stars and highly recommended!

Kitsap Beekeeping
United States
3 months using the app