Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multifunctionality, including email marketing, loyalty programs, and product reviews. Its automation features, such as personalized email campaigns and targeted SMS marketing, are highly valued. Merchants also commend the insightful analytics, effective customer retention through loyalty programs, and responsive customer support. The app's scalability, data handling, Shopify POS integration, and customer tracking capabilities are also praised. Merchants particularly value the subscription, customer reviews, and affiliate marketing modules.

January 9, 2024

Great support. Quick and efficient.

Hey Beadly
South Africa
About 1 month using the app
November 24, 2023

Fantastic app! Seamless integration with Shopify, offering robust features. The standout, however, is the unparalleled customer service. Quick, knowledgeable, and incredibly helpful. They go above and beyond to ensure a smooth experience. Highly recommended!

Indulgence Beauty-Store
United Kingdom
2 months using the app
AiTrillion replied November 29, 2023

We're thrilled to hear you're enjoying our app! 🎉 Seamless Shopify integration and robust features are our top priorities. 😃 Our dedicated customer service team is here to provide quick, knowledgeable, and helpful support. 🌟 We're delighted to go the extra mile for you! Thank you for the recommendation! 🙌

November 15, 2023

RISHAV provided me with the best service, very quickly, and fixed the issue I was having in no time flat! Thank you support team!

Backyards of Key West Gallery
United States
3 months using the app
AiTrillion replied November 18, 2023

We're delighted to hear that Rishav provided you with exceptional service and quickly resolved your issue! Our support team takes pride in delivering top-notch assistance. Thank you for your kind words, and please don't hesitate to reach out if you need any more help in the future!

December 26, 2023

Good customer service

Fritz's Outdoor Discounts
United States
2 months using the app
AiTrillion replied December 28, 2023

Thank you for the compliment! We appreciate your positive feedback on our customer service. 😊👍 If you ever have any questions or need assistance, feel free to reach out to us anytime.

November 2, 2023

4.5 ⭐ as there are many features, but are not quite built out as other available options. For instance, we are not using the live chat AiT feature due to basic functionality.
However, there is a lot of value for the price, especially if you consider the pricing of other email automation apps in the market
Be warned, currently the pricing is advertised monthly, but the subscription is annual. Therefore, I have not been a subscribed member just yet.

NufCed
United States
4 months using the app
AiTrillion replied November 8, 2023

We appreciate your honest review. Noted on the live chat feature—we're on it! Thank you for highlighting the value our pricing offers. We'll work on making subscription terms clearer. Looking forward to having you with us soon!

November 23, 2023

Support is very good. He resolved my query effectively. Thank you

Haute Baby
United States
Over 2 years using the app
AiTrillion replied November 29, 2023

Great to hear! 😊 Our support team is here to help, and we're glad we could resolve your query effectively. Thank you for your feedback! 👍

November 7, 2023

Support was very helpful as I am not tech savvy when it comes to coding. I let support know what I wanted to change and they gave very detailed steps of how to pursue the change myself and they also added the proper coding to my site that I needed them to add.

Spoiled Vanity
United States
29 days using the app
AiTrillion replied November 18, 2023

Our support team was incredibly helpful, guiding me step by step and adding the necessary coding to my site. Thank you for the great service!

October 12, 2023

The customer service with this APP is amazing. Quick to respond and quick to solve issues. We are in the early stage of learning about all the capabilities this APP have in store for us.
I hope to utilize it in all the ways I can to expand my Shopify Store's potential.
Thank you for your help Rishav and Reena.

Blissful Winx
Canada
About 3 years using the app
AiTrillion replied October 31, 2023

We appreciate your kind words about our customer service! 🌟 Rishav and Reena are here to help. We're excited for you to explore our app's capabilities and boost your Shopify store. If you have questions, feel free to reach out. Thanks for choosing us! 🛍️🚀

November 8, 2023

We have used the APP with success. When we needed customer support, they were quick to respond and handled our issue with professionalism.

Planet Green Recycle
United States
About 3 years using the app
AiTrillion replied November 18, 2023

Thank you for sharing your positive experience with our app and customer support! We're glad to hear that you've had success using our app and that our support team was able to assist you promptly and professionally. If you ever have more questions or need further assistance, please feel free to reach out. Your satisfaction is important to us!

November 22, 2023

I love it. So many apps in one. Recommend it.

VapingStory
Canada
3 months using the app
AiTrillion replied November 29, 2023

We're thrilled to hear you love it! 😍 Our all-in-one approach aims to simplify things for you. Thanks for the recommendation! 🙌😊