Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multifunctionality, including email marketing, loyalty programs, and product reviews. Its automation features, such as personalized email campaigns and targeted SMS marketing, are highly valued. Merchants also commend the insightful analytics, effective customer retention through loyalty programs, and responsive customer support. The app's scalability, data handling, Shopify POS integration, and customer tracking capabilities are also praised. Merchants particularly value the subscription, customer reviews, and affiliate marketing modules.

November 22, 2023

We recently moved over to this app from Marsello. Although Marsello was very easy to use, having many options in one place was very convenient. We can eliminate the other apps we have and use AiTrillion for almost everything. It has a lot to offer. We are still working through the change, but we hope this will fit our company well. The one thing to ensure you are aware of is that when you run out of emails, which will be quick if you have a lot of customers, you need to add additional blocks because it will not automatically add them. It will stop and tell you that "Your limit is over!"

Worked with customer service today, and Reena was wonderful. I am sure we will continue to need help until we work through the process until our set up is final.

I look forward to enabling all the services they offer.

Bloomingmore
United States
29 days using the app
AiTrillion replied November 29, 2023

Thanks for switching to AiTrillion! 🚀 It's great that you're finding our all-in-one solution convenient. Remember to manage email limits, and our team is here to help during your setup. We look forward to serving your company well! 😊👍

December 18, 2023

We are using Ai app . This app surpasses our expectations, , it is satisfying our needs at the moment. Set up is relatively easy and the support staff is available to assist you with problems.

Support has been prompt

it's good

Tulips Natural Beauty Care
Egypt
3 months using the app
AiTrillion replied December 28, 2023

We're thrilled to hear that the AI app has exceeded your expectations! 🌟 It's great to know that it's meeting your needs and that the setup was straightforward. Our support team is always here to assist you promptly whenever you need help. Thanks for your positive feedback! 😊👍🤖

January 2, 2024

The help and the questions we have were solved in the call. Very helpful. Appreciate the time and everything.

tulibreriacristiana.com
United States
20 days using the app
December 20, 2023

Patient and caring customer service. They went above and beyond what I asked for them to do. They responded in a timely manner and resolved my issue.

littlelionhistory
United States
5 months using the app
AiTrillion replied December 28, 2023

Our customer service team is patient, caring, and responsive. They went above and beyond to resolve your issue in a timely manner. Thank you for your feedback! 🌟👏😊

March 8, 2024

Top Funktionen, starker und kompetenter Support.

SOL*D. / THE VAULT
Germany
6 months using the app
November 6, 2023

AiTrillion has so many features and such deep functionality - you really have to pay attention to all the technical details! I can't wait to understand how it all works because I think it's going to be a huge benefit to growing my business. Tech support has been awesome, as well. :)

Persimmon Consignment Boutique
United States
7 months using the app
AiTrillion replied November 8, 2023

Thank you for your kind words! We're thrilled to hear that you're excited about the features AiTrillion offers and the potential growth for your business. Our team is always here to ensure you have all the support you need to make the most of our platform. Here's to a successful journey together!

November 17, 2023

Aitrillion offers significantly more opportunities to engage with customers compared to similar providers and also provides additional free options. In case of issues, the support is quick to assist and provides simple and efficient help. Keep it up!

Flyingbar
Germany
4 months using the app
AiTrillion replied November 18, 2023

We're thrilled to hear that you've found Aitrillion to offer more opportunities for customer engagement and additional free options compared to similar providers. Our team is dedicated to providing quick and efficient support, and we appreciate your encouragement to keep up the good work! Thank you for your kind words!

November 23, 2023

The customer service handled my issue really quickly, overall it is a nice experience using the app.

Sabbskin
Canada
4 months using the app
AiTrillion replied November 29, 2023

We're pleased to hear that our customer service resolved your issue quickly and that you're having a positive experience with the app. If you ever need further assistance, feel free to reach out. Thank you for your feedback! 😊👍

November 18, 2023

I'm just in the beginning stages of setting up for my business, but the support has been amazing. Everything so far has been great and I'm looking forward to all it will help me accomplish.

Hometown Butcher Shop
United States
2 months using the app
AiTrillion replied November 29, 2023

Glad to hear you're having a great experience with our support as you start your business journey! We're here to help you achieve your goals. 😊🚀

January 9, 2024

Great support. Quick and efficient.

Hey Beadly
South Africa
About 1 month using the app