Reviews (486)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive features that boost conversion rates and customer retention, particularly highlighting its effective email automations and loyalty programs. The app also includes marketing tools like product reviews, affiliate modules, and web push notifications, which streamline marketing efforts and enhance customer engagement. Its analytics provide insights into customer behavior, and the user-friendly interface ensures easy Shopify integration. Exceptional customer support is frequently noted, with quick and helpful responses for setup and troubleshooting.

June 4, 2024

Reena's technical support was amazing and friendly.

great features on the program and reliable service.

I should add that Reena and her colleagues configured the app and explained their solutions thoroughly.

I plan to hire them outside of the app in the future.

Green Grocery Club
United States
4 months using the app
June 25, 2024

Wonderful app. Makes marketing easy with multiple modules working together at a same time.

HaveIn
India
12 days using the app
June 20, 2024

per il supporto e per il funzionamento dell'applicazione sono meritatissime le 5 stelle.

for the support and for the function for this app there is 5 stars! thanks to Reena specially!

LumiEternal
Italy
About 2 months using the app
May 29, 2024

As a small business owner, I know how important it is to not only find new customers but also retain them. That's where AI Trillion comes in. Their suite of customer service products seamlessly integrates with Shopify, making it easy to establish and meet retention goals. But what really sets AI Trillion apart is their incredible customer service. Reena has been incredibly attentive and helpful in setting up workflows and offering support. She even took the time to schedule zoom calls to ensure that we were using the system to its full potential. It's rare to find such personalized attention in today's business world. Thanks to AI Trillion, we've seen a significant improvement in our customer retention rates. I highly recommend this service to any small business looking to take their customer service to the next level.

Mattress Xperts
United States
5 days using the app
May 10, 2024

We began our search to install a loyalty program and a product review module on our store. We discovered AiTrillion in the process and were impressed by a large number of modules on offer effectively combining our entire CRM under one roof. The product and on-boarding team have been extremely helpful and available on call to align the various modules and set up in line with our brand themes. This has been of tremendous help as they have worked diligently to deliver the modules. We have yet to enable all the modules but are hopeful that the data once harnessed will allow us to increase average sales and customer retention. I recommend this app for its features and friendly customer help.

Milina London
United Kingdom
About 1 month using the app
AiTrillion replied May 19, 2024

Thank you for the detailed review! We're delighted to hear about your positive experience with AiTrillion. Here are some highlights:

Comprehensive Modules: We're glad you found our wide range of modules useful for combining your entire CRM under one roof. 😊📦

Supportive Team: It's fantastic to hear that our product and on-boarding team were helpful and available to align the modules with your brand themes. We strive to provide excellent support. 👍👥

Future Potential: We appreciate your optimism about the future benefits of our modules. We're confident that harnessing the data will help boost your average sales and customer retention. 📈🌟

Thank you for recommending our app!

May 14, 2024

Incredibly fast response times and extremely professional, friendly and helpful service! 10 Stars!!!!

FL Bean
United States
12 months using the app
AiTrillion replied May 19, 2024

Thank you for the fantastic feedback! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ We're thrilled to hear about your positive experience with our speedy, professional, and friendly service! 😊

May 29, 2024

This plugin has exceeded my expectations, and I look forward to continuing to use it as my store grows.

Go For Gold PH
Philippines
10 months using the app
April 19, 2024

I just got off a call with Reena, who offered to assist me in setting up the membership feature. Even though I haven't used it yet, I have a really good feeling about AiT: Loyalty, Review, Email+ and I'm happy to pay the (quite low, considering tons of features) price for their subscription.
So far, I'm more than confident that by selecting this plugin, every shop would benefit immensely from the huge suite of tools they offer. And you are very likely to receive top-notch support with short response times. Give it a try, I bet you won't be disappointed!

rebel delight
Germany
4 months using the app
AiTrillion replied May 19, 2024

Thank you for sharing your experience! We're delighted to hear about your positive interaction with Reena and your confidence in AiT: Loyalty, Review, Email+. Here are some highlights:

Comprehensive Features at Great Value: We're glad you appreciate the wide range of tools and the reasonable subscription price. We aim to provide exceptional value with our extensive suite of features. 💼💡

Top-Notch Support: It's wonderful to know that Reena offered great assistance and that you expect high-quality, responsive support from us. We're committed to ensuring every shop benefits from our tools and services. 😊👍

Thank you for your recommendation and confidence in AiTrillion! 🚀

May 1, 2024

AI trillion is the best app for managing all promotion activity of an online store. It offers 15 promotional tools to promote the Shopify store. I recommend this app to everyone looking for a versatile app that can do anything. To top it off, they offer the best customer service you can find. I love these guys—they are the best of the best.

Torque Pharma
India
25 days using the app
AiTrillion replied May 19, 2024

Thank you for the amazing review! 🌟 We're thrilled to hear that AiTrillion has been instrumental in managing all your promotion activities with its 15 versatile tools. Your recommendation means a lot to us.

Our customer service team is dedicated to providing the best support, and we're glad you love their assistance. We're here to help you succeed! 😊🚀

May 10, 2024

We are trying it out and so far the level of support we've gotten has been amazing!

They are super supportive and on top of your account if things are not working correctly or if they need to fix any issues.

very happy to have this level of support and can wait to start using the platform.

mycharge.com
United States
9 days using the app
AiTrillion replied May 19, 2024

Thank you for the kind words! 😊 We're thrilled to hear about your amazing support experience. We're here to ensure everything runs smoothly and can't wait for you to start using the platform! 🚀