Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive features including email marketing, loyalty programs, and product reviews, which enhance customer engagement and business growth. Its user-friendly interface, reliability, and seamless integration with online shops and POS systems are highly valued. The app is also noted for replacing multiple other apps, thereby reducing costs and improving page speed. Merchants commend the customer support team for their prompt and efficient problem-solving skills.

Edited June 13, 2023

UPDATE: Still enjoying this app, Customer Service is amazing! Enjoying this app and love the support given to set it up correctly as well as teach me how to use it to the fullest potential.

Update: Very prompt and helpful response to an issue I was having with my store. Thank you.

LoveHeld
United States
Over 1 year using the app
October 27, 2021

We are very happy to install this app which gives all the support that is required by our website..

Miraj International LLC
United States
Over 1 year using the app
AiTrillion replied November 18, 2021

Thanks so much for the five-star rating! 🤗

Edited November 25, 2021

Excellent, fast, and efficient customer service. Easy to use platform. Lots of resources to learn how to..

Vigarus
Greece
About 1 year using the app
March 2, 2022

I only installed the app today and Preetam has already helped me so much! I am having some teething problems (user error I must stress) and he is helping me sort them all out. In fact he has gone above and beyond so far!

dreamersandplanners
United Kingdom
4 months using the app
January 11, 2022

Great support by this team!!! I have logged numerous calls and have always received prompt responses with closeouts. What impress me the most, is their availability and their willingness to meet and resolve issues From a platform perspective - it is very agile, intuitive and user friendly. With limited training we have been able to manage the majority of the admin task! And integration with Shopify is solid Overall, very happy! Good work team, this kind of support will win you business #growth

Be Green, Earth!
Australia
7 months using the app
AiTrillion replied January 13, 2022

Thank you for your 5 star review! We're so glad to hear that the AiTrillion support team was able to help out 💖

January 10, 2022

Great customer service love the information now I'm ready to open my business.The program is very informative and insttructional very easy and ready to use.

Da Business Plug
United States
7 months using the app
AiTrillion replied January 13, 2022

Thank you so much for taking the time to leave us this review 💖 We're so happy to hear about your experience!

February 16, 2022

I needed an email marketing platform to reach our customers. shopify advised AiTrillion. These guys are great! Quick to get back to me when i need help! Highly Recommend! This is a great all in one App!

James Hood Guitars
United States
5 months using the app
AiTrillion replied February 18, 2022

That is so kind💖, thank you so much for leaving a review, We are always here if you need us.

December 16, 2021

It is helpful to talk to an expert in order to learn all of the many features AiTrillion offers. I look forward to learning more!

St. Louis Dancewear
United States
8 months using the app
AiTrillion replied January 13, 2022

Thanks so much for the five-star rating! 🤗

January 12, 2022

You will not find a more helpful support group than the one you'll get with AI Trillion. Get rid of a bunch of apps, some expensive like Klaviyo, and do all of your marketing in one place. Talk about easy! The dashboards are terrific, making all of your data easy to find and understand. I especially appreciate the personal help they provide. I am impressed and I'm sure you will be too!

The Pink Pigs, Animal Lover's Boutique
United States
6 months using the app
AiTrillion replied January 13, 2022

Thanks for sharing your kind words, we're thrilled to hear that you found our support friendly and are already seeing the benefits of marketing automation & cms. 🚀

February 24, 2022

Honestly, has been one of the best apps, Ive used on Shopify. Love that I'am able to speak with someone and get so much support with setting up the backend of my business and for the price, its just worth it! Really amazing app, and I love that you can do everything all in one place.

LACE PASTE
United States
4 months using the app
AiTrillion replied February 24, 2022

Thank you so much for taking the time to leave us this review and for sharing your experience 😍