Loyalty Program, Email, Review

One Platform w/ Push, Popup, Product Recommendation, Affiliate

$75/month. 14-day free trial. Additional charges may apply.

App highlights

  • Up-to-date tech: works with the latest themes

Reviews

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 78% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars

Filter and sort reviews

111 - 120 of 317 reviews

elEstilo

Location India
Time spent using app About 2 months

I have installed the app on my store and requested them to setup configuration. They did it very quickly with some customization which I requested. I'll post updated review after 1 month usage.

Developer reply

April 18, 2021

Thank you so much for the five-star rating! We're so glad you found AiTrillion! 😄

NuVibe

Location United Kingdom
Time spent using app About 2 months

The app functionality is great. The support is even better. Had an issue, emailed them, they solved it quickly.

Developer reply

April 18, 2021

Thank you so much for the review. We really appreciate it. 💖

Cater For Fitness

Location United Kingdom
Time spent using app 3 months

So basically this app is so efficient. Especially for new e-commerce business. It helped me with my web push notifications. Email handling. Reviews and most importantly the support system to help implement any coding or settings to enhance your customers experience. Out of all apps I’ve used since becoming a e-commerce business owner this has to be ones of the best and most highly recommended !

Developer reply

February 19, 2021

Thanks for your feedback, Cater For Fitness.

Fla Coastal

Location United States
Time spent using app 2 days

This app does not offer a 'Preview' option or even a 'Go Live' option. These are standard in order for stores to see what features they've implemented.
I signed up for a customer account in my store (Offered by Shopify) to see what the features were. There are absolutely none!
No newsletter or exit intent pop-ups, no loyalty rewards or new arrivals pop-up; all of which I setup & should be live.
Yet when I log into my admin dashboard it shows that the customer account I created had interacted. Proving this are false analytics in the admin dashboard.
When I reached out to support asking how to see a preview of what I setup they sent me a demo video & said if I wanted to preview the features or receive further assistance I would need to upgrade to the paid plan.
I told them I cannot justify paying for something I cannot even preview first to see if it works properly. They then requested to access my store in order to set up the app on a preview theme. I am not granting collaborator access to my store. This app seems to be an all in one solution, one that I would even consider paying monthly for, had I been able to see that basic features worked. As I said, upon testing this as a customer I saw absolutely nothing on my website.
Without a way to preview this how can I be sure it works. Why is previewing this a paid feature when that is standard on all apps prior to going live? 3 stars because my experience proved poor.

Developer reply

February 19, 2021

Hi - Thanks for leaving the feedback.

For setting up the app features in the preview theme, you need to add shortcodes on the preview theme and remove them from the live theme.

If you can do it in the theme files then that is fine otherwise just to help you, our support team needs access to the store and we can set up the features in the preview theme for you.

Please let me know if you need any assistance and we are happy to set up this for you.

Thanks

Mr. Metaphysical

Location United States
Time spent using app 6 months

Reallly great company to work with. Super quick and responsive, they address your needs quickly and efficiently. Would definitely recommend them if you are considering building your business with them!

tssteststore

Location New Zealand
Time spent using app About 1 year

Excellent app and can't fault the support so far. Fixed a couple of issues I had in a matter of minutes!

Blissful Faith LLC

Location United States
Time spent using app 3 months

I love how this app has the entire marketing package. It’s extremely convenient and beneficial. As a mom, having something that isn’t time consuming is a major plus. I’m confident the services will help my business grow. The customer service representatives were very helpful and knowledgeable. I wish I reached out for help sooner!

She's Seaux Crafty

Location United States
Time spent using app 27 days

I love this app and all of its functionality. I have only needed to reach out to customer service a couple of times and they have been extremely prompt and helpful in their responses. I feel confident this app will help me grow my business and provide great service to my customers.

FabuCrib

Location Canada
Time spent using app About 1 year

We are very glad that we have this robust app as one of the backbones of our store. The whole suite of features from customer reviews, loyalty incentives, emails workflow, customer experience mapping, etc. are helping us attract and retain customers as we grow the business. The customer service is beyond amazing - quick turnaround time, clear communication, professional and courteous, and most importantly, always there to resolve/address the issues/concerns impacting our business efficiently!

TheSkinRelief

Location United States
Time spent using app Over 1 year

I think we are just scratching the surface of this app by using only popup and email workflow for now. But it has lot many features that we need to discover and setup correctly. The customer service is great. The app paid for itself in just a week since we were able to recover few abandoned carts. Look forward to use further features as it's been just a couple weeks. Will update my review with more feedback later.

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