Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multifunctionality, including email marketing, loyalty programs, and product reviews. Its automation features, such as personalized email campaigns and targeted SMS marketing, are highly valued. Merchants also commend the insightful analytics, effective customer retention through loyalty programs, and responsive customer support. The app's scalability, data handling, Shopify POS integration, and customer tracking capabilities are also praised. Merchants particularly value the subscription, customer reviews, and affiliate marketing modules.

July 12, 2023

RAS, SAV tres réactif, je pense avoir trouver la bonne app pour ce que je souhaitais faire et fidéliser mes clients. A voir avec le temps et à tester

E-comax.fr
France
6 days using the app
AiTrillion replied July 21, 2023

Merci pour votre commentaire positif ! 🌟 Nous sommes ravis que notre application réponde à vos besoins pour fidéliser vos clients. N'hésitez pas à nous contacter si vous avez besoin d'aide supplémentaire. 🤝🛍️

October 27, 2021

We are very happy to install this app which gives all the support that is required by our website..

Miraj International LLC
United States
Almost 4 years using the app
AiTrillion replied November 18, 2021

Thanks so much for the five-star rating! 🤗

Edited August 7, 2022

Love the review function, has really helped give my products a good reputation. I now have over 1500 5-star reviews on my products and it really helps customers make decisions. The rewards system is being used a lot by customers so a great retention tool. It was really easy to set up. A lot of customers use the points and I like being able to reward them for making my life easier, byt setting up accounts and leaving reviews. It took me a while to get round to using some of the features, like the "trending products' and 'New arrivals' widgets, and I am so glad I did, I get a lot of sales from these. It is good to have all these different functions in one place, and one cost. I am constantly going back to the app and using more features as I understand them and am ready to do them.I am not at all tech-savvy so it took me a while to work out how to do some things, but Preetam and the team are always there when I need them and they sort things out quickly and explain to me in laymans' terms what is going on. I now have a Professional level subscription and feel it is well worth it.

Millefiori Murano
Australia
Almost 4 years using the app
Edited February 24, 2021

So far so good. The support is great as well. The modules look nice and simple, and the setup is intuitive.
The support is awesome as well.

Art Prints by Dreamframer
United States
Almost 4 years using the app
February 22, 2022

Excellent customer service. I contacted AiTrillion for help exporting my review and setup. Preetam, did a great job even when I had to change my mind on different occasions, Preetam, was patient with me. Thank you for a job well done

Wigs By Just Awesome LLC
United States
Over 3 years using the app
AiTrillion replied February 23, 2022

Thank you so much for sharing your experience with our customer service team! We're so happy to hear that it was a quick/easy one 😍

September 26, 2022

We use AiTrillion primarily to do email marketing, email automations, website popups and announcement bars. It was simple to install and embed into the website. It is successfully capturing email addresses and phone numbers . Very useful for email broadcasts to our customer base. The email creator is intuitive and we found it to be one of the well thought interfaces we have come across thus far.Thank you for creating this app for Shopify! The support has been instant and responsive from the beginning. He is hoping the team keeps up that kind of engagement going further.

House of Blouse
India
Over 3 years using the app
February 18, 2021

Reallly great company to work with. Super quick and responsive, they address your needs quickly and efficiently. Would definitely recommend them if you are considering building your business with them!

Mr. Metaphysical
United States
Over 3 years using the app
Edited April 15, 2021

This app is a one stop shop!! Everything I need and want to grab my customers attention is right here! Email, Rewards, customization and so much more!

Butterflydij Boutique
United States
About 3 years using the app
November 4, 2022

Excellent app which I will recommend. The support team is excellent and always on hand to help. If you are starting up, this is the best app for you as they have almost every thing for you.

Bichaé Perfumery & Grooming Products
United Kingdom
About 3 years using the app
AiTrillion replied November 10, 2022

That is so kind💖, thank you so much for leaving a review, We are always here if you need us.

Edited November 17, 2021

The customer service is superb- It has intuitive layouts training library that makes using this service a dream. Would recommend 100%!

linengarb.com
United States
About 3 years using the app
AiTrillion replied November 18, 2021

Thank you so much for taking the time to leave us this review 💖 We're so happy to hear about your experience!