Reviews (492)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features including loyalty programs, email marketing, product reviews, and affiliate modules. They report significant improvements in conversion rates and customer engagement, attributing this to the app's effective promotional tools and customer retention strategies. The integration process is noted as seamless, and customer support, particularly from individuals like Reena, is highlighted as responsive and helpful. This app is valued for enhancing sales metrics and consolidating various marketing and CRM functions into a single platform.
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great support
Aitrillion offers significantly more opportunities to engage with customers compared to similar providers and also provides additional free options. In case of issues, the support is quick to assist and provides simple and efficient help. Keep it up!
We're thrilled to hear that you've found Aitrillion to offer more opportunities for customer engagement and additional free options compared to similar providers. Our team is dedicated to providing quick and efficient support, and we appreciate your encouragement to keep up the good work! Thank you for your kind words!
Great customer support! very helpful.
Muy buena aplicación, me gusta como lucen los reviews en la pagina y todas las aplicaciones se pueden automatizar, es una aplicación muy completa e intuitiva, la recomiendo ampliamente!
Realmente tiene muchas variables pero no son fáciles de activar, mas sin embargo el equipo de soporte técnico me ayuda por montones esos son puntos a favor porque la aplicaron es muy completa realmente vale la pena usarla.
Excelente soporte técnico.
Really good app and amazing customer service! They are always quick to answer and really helpful with all the occuring issues.
please reply my email asap, we need fix the issues, the page is dead.
no allowing us to do anything.
Hey there! Thanks so much for your feedback 🙏 We've sent over an email to help out with this :)
The app is great and complete, but it is a little bit slow especially when someone want to open an account, hopefully they will improve it quickly.
They asked me on day ONE to leave a 5 star review for a large discount on their paid plan, that should have been my first red flag. I declined because I hadn't even used the app yet and I was not interested in a paid plan. Months later they charge me $250 out of nowhere and tell me "I authorized this payment". They will not allow you to remove your credit card information or even cancel the plan. I called my bank and got it refunded. It's a complete scam, and did nothing but slow my store down.
Hi - We are sorry about the experience you face with us.
But we have no intention to charge if you are not using the platform. We can check your account and surely refund you if you haven't used the platform.
We do have a dedicated support team and we aim to give the best support for the platform. You can validate it with all our reviews too.
Still, I am sure we will fix the issue you faced. Our team will connect with you shortly and solve this.
Thanks
This company is Awesome! In addition to assisting with me with my Ai Trillion Experience, I had an issue with my Email records which is not really associated with Ai Trillion but because it was a business related issue, the rep (Namit) spent 2 days with me to ensure that my business email was in working order so I can resume business as usual....Talk about EXCELLENT SERVICE!!! I highly recommend this app but more importantly the Customer Service Support! Thanks!!!