Reviews (498)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that boost business operations and customer engagement. Key benefits include enhanced conversion rates and sales through an easy-to-set-up loyalty program and effective retention strategies. The app integrates loyalty programs, email marketing, product reviews, and affiliate modules seamlessly with Shopify. Merchants appreciate the intuitive interface and the consolidation of multiple marketing tools into one platform, simplifying management. The app is also praised for its reliable performance and exceptional customer support, with staff members like Reena, Hritik, and Ankit noted for their responsiveness and helpfulness.

August 20, 2020

Muy buena aplicación, me gusta como lucen los reviews en la pagina y todas las aplicaciones se pueden automatizar, es una aplicación muy completa e intuitiva, la recomiendo ampliamente!

My Vanity Passion
United States
10 months using the app
Edited February 11, 2021

Realmente tiene muchas variables pero no son fáciles de activar, mas sin embargo el equipo de soporte técnico me ayuda por montones esos son puntos a favor porque la aplicaron es muy completa realmente vale la pena usarla.
Excelente soporte técnico.

FMstorecr
Costa Rica
10 months using the app
May 3, 2021

Really good app and amazing customer service! They are always quick to answer and really helpful with all the occuring issues.

AirClear
Estonia
10 months using the app
November 17, 2023

Aitrillion offers significantly more opportunities to engage with customers compared to similar providers and also provides additional free options. In case of issues, the support is quick to assist and provides simple and efficient help. Keep it up!

Flyingbar
Germany
10 months using the app
AiTrillion replied November 18, 2023

We're thrilled to hear that you've found Aitrillion to offer more opportunities for customer engagement and additional free options compared to similar providers. Our team is dedicated to providing quick and efficient support, and we appreciate your encouragement to keep up the good work! Thank you for your kind words!

Edited May 27, 2021

This company is Awesome! In addition to assisting with me with my Ai Trillion Experience, I had an issue with my Email records which is not really associated with Ai Trillion but because it was a business related issue, the rep (Namit) spent 2 days with me to ensure that my business email was in working order so I can resume business as usual....Talk about EXCELLENT SERVICE!!! I highly recommend this app but more importantly the Customer Service Support! Thanks!!!

Funny Fan Store
United States
10 months using the app
March 9, 2021

Very easy app to install and customise. Customers seem to love interacting with it and there's a definite boost in traffic. Great support available too.

Unapologaytic
United Kingdom
10 months using the app
AiTrillion replied April 18, 2021

Thank you so much for leaving us a review! If you have any questions along the way, please feel free to reach out to us at support@aitrillion.com!

August 13, 2021

I enjoyed using the affiliate marketing, product review and loyalty reward options along with many other features.

Frag-X
United Kingdom
10 months using the app
AiTrillion replied August 22, 2021

Thanks so much for your review! 🌟 We're so glad to hear that you're loving the app! :)

December 11, 2020

Really goods app. Reccurent billing, emailing members with active plan,etc...
And quick response each time with the support email.

Bonprono
France
10 months using the app
September 5, 2023

Every time I have a problem they respond very quick and kindly. I realy love the service they are giving. This is the best app for my shop

Ningen's Shop
Spain
9 months using the app
AiTrillion replied September 6, 2023

🙌 Thrilled to help! We're here for you, making your shop shine. Thanks for choosing us! 🚀💖 #CustomerLove #ShopifySuccess

May 13, 2021

This app offers a lot of capability. The AIT team is very responsive and helpful when needing assistance.

DoorStepInk
United States
9 months using the app