Reviews (498)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that boost business operations and customer engagement. Key benefits include enhanced conversion rates and sales through an easy-to-set-up loyalty program and effective retention strategies. The app integrates loyalty programs, email marketing, product reviews, and affiliate modules seamlessly with Shopify. Merchants appreciate the intuitive interface and the consolidation of multiple marketing tools into one platform, simplifying management. The app is also praised for its reliable performance and exceptional customer support, with staff members like Reena, Hritik, and Ankit noted for their responsiveness and helpfulness.

November 10, 2022

The best app I ever use!!! It has all the functionality to run my store, and All in One package in one super app! Service and Support are excellent!!!

Real Mini World
Taiwan
8 months using the app
AiTrillion replied November 27, 2022

Thank you so much for your review 💖
We're so glad to hear that you're loving our customer service!

February 20, 2023

very well done support from AI Trillion. Namit was my support, very efficient, listened well to my request and was a swift turn around to move on to the next steps.
i made a good choice on this one.

TMINION
Hong Kong SAR
8 months using the app
AiTrillion replied February 23, 2023

Thank you so much for sharing your experience with our customer service team! We are always here if you need us. 😍

September 24, 2021

I love this app! Preetam D helped me from the beginning to the end he have been extremely helpful and patient. Customer service was A+. Thank you Preetam D from the Aitrillion and the shopify team!

Eikcaj Beauty
British Virgin Islands
8 months using the app
AiTrillion replied October 3, 2021

Thank you so much for taking the time to leave us a review! 😍
We're so glad to hear that you're loving our app and customer service!

December 13, 2021

Saurabh was extremely helpful in showing me how to segment lists for our email marketing campaign. I feel more confident in using the AI Trillion app in conjunction with Shopify. I am very grateful for their expertise!

All Terrain
United States
8 months using the app
AiTrillion replied January 13, 2022

Thank you so much for taking the time to write this review 🤩 Glad we could be of such help!

November 25, 2019

The app is amazing, it has so many functions and allowed me to drop several apps. The customer service I have received is great and they are willing to help you.

Yaso Designs
United States
7 months using the app
AiTrillion replied November 29, 2019

Thanks for using our app, and for the five-star review!

November 6, 2023

AiTrillion has so many features and such deep functionality - you really have to pay attention to all the technical details! I can't wait to understand how it all works because I think it's going to be a huge benefit to growing my business. Tech support has been awesome, as well. :)

Persimmon Consignment Boutique
United States
7 months using the app
AiTrillion replied November 8, 2023

Thank you for your kind words! We're thrilled to hear that you're excited about the features AiTrillion offers and the potential growth for your business. Our team is always here to ensure you have all the support you need to make the most of our platform. Here's to a successful journey together!

January 10, 2022

Great customer service love the information now I'm ready to open my business.The program is very informative and insttructional very easy and ready to use.

Da Business Plug
United States
7 months using the app
AiTrillion replied January 13, 2022

Thank you so much for taking the time to leave us this review 💖 We're so happy to hear about your experience!

October 7, 2019

I'm very satisfied with their helpful advanced features especially Email Marketing , Loyalty Reward and Ai Predictions.

EasyNWay
United Kingdom
7 months using the app
AiTrillion replied April 23, 2020

Thank you for the review. Team AiTrillion is humbled and grateful.

October 18, 2020

Amazing service! I'm glad I decided to use them to help me get started with Shopify! I enjoy having a platform with most of the services that I need to run my marketing in one spot. Their customer service is also very attentive. So far, so good!

Madame Jo Artisan Skin Care
United States
7 months using the app
May 25, 2021

This app is sort of all in one. The customer service was good. I had a question and somebody from their team helped me with the issue.

Maloos Design
United States
7 months using the app