Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effectiveness in retargeting returning customers and boosting sales. They value its easy-to-use interface, simple setup, and cost-effectiveness. Features like syncing product collections to Facebook and Instagram automation are highly praised. The customer service, particularly from Joanne and Kelly, is commended for its professionalism and readiness. The app's 1-on-1 consulting sessions and clear instructions are also beneficial to merchants.

June 10, 2021

Unfortunately this app has declined dramatically in quality. I had it in 3 stores. Now is almost useless (I just keep it in one site and I’m planning to killing it in 2 weeks). Support is terrible, they never where able to fix the problems, answers where 3-4 days for a funny pointless email. if you install the app in a new store you will find that doesn’t work. Why pay such a high fee when you end doing 90% of your campaigns in ads manager?

Amigui
Ecuador
Over 2 years using the app
September 10, 2018

I love this app, it's very easy to use and setup! Other apps like shoelace cost so much to test and try out, this is good for starters.

Just Adorbs
Canada
About 1 month using the app
August 15, 2018

Just got this app and was very impressed with the interface and ease of use. Looking forward to see the results of my re-marketing campaigns.

Covera
Canada
About 1 month using the app
September 13, 2018

Easy set up for sure, we'll see if they are more effective than when I create my retargeting campaigns by myself.

Black Legacy
United States
28 days using the app
Edited November 30, 2018

I just installed this app and it looks great. Really easy to set up and run your first campaign. Looking forward to see the results soon!

My Class Shop
United States
27 days using the app
August 11, 2018

SO far so good. Look forward for Best Performance.

Bigbrandbox
India
27 days using the app
Edited December 2, 2018

Checking this app out on our shopify. Wish us luck. will update this review whenever our trial is up !

Corgilicious
United States
27 days using the app
August 30, 2020

Hi! I'm so angry!!! I spent ca. $500 with this app and I haven't buyers!!!!!!! This app work very bad!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Regina's Desire Swimwear
United States
Over 1 year using the app
Akohub replied August 30, 2020

Thanks for your feedback, Regina. We're sorry for hearing it. We have further looked into your retargeting campaign and found that your daily budget was set a bit too high. Since Facebook retargeting ads only deliver your ads to the audiences who have browsed or engaged with your website, you only need to set €5 to €10 per day to convert your website visitors. Other types of Facebook campaigns need higher budget instead.

To create a more effective retargeting campaign, we highly recommend that you can try our suggested budget and also run a traffic campaign at the same time to bring more potential customers back to your online store. These audiences will be well collected and then converted by our retargeting campaigns more efficiently.

Please let us know if you'd like to talk further with us. We will provide more suggestions on your retargeting strategy. Hope we can optimize your campaigns and help you convert more visitors into customers soon.

January 10, 2017

Simple to setup, and customer service is excellent.

Vinyl Record Art Nz
New Zealand
25 days using the app
July 24, 2018

Super easy to set up, look forward to seeing the results

Ivywake
United Kingdom
24 days using the app