AliReviews: Ali Reviews App , 274 reviews

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
    223
  • 10% of ratings are 4 stars
    27
  • 0% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
    1
  • 8% of ratings are 1 stars
    22
What merchants think

Feedback submitted

Merchants highly recommend this app for managing reviews due to its user-friendly interface, reliability, and feature range, including review importation. It's praised for its cost-effectiveness and customization options that align with store aesthetics. The customer support, particularly the live chat, is commended for its professionalism and quick response, with agents Abigail, Evelyn, and Isabella often mentioned for their excellent service. It's particularly suggested for new and beginner sellers.

November 20, 2022

iTS A GOOD APP, BUT IT DOES HAVE SOBE ISSUES... EVERY TIME YOU EDIT, IT CHANGES THE NUMBERS OF STARTS TO 1, SO YOU GOTTA DO IT MANUALLY BACK TO THE ACCTUAL PONTUATION... AND THERE IS NO WAY TO EXPORT FROM IT DATABASE FOR IMPORTING WHEN YOU DO ANOTHER STORE... MUST DO THE JOB AGAIN... EXPORT AND FIX THE EDITING ISSUE OF THE STAR CHANGING PLEEEASE

FEMINA SHOP
Brazil
About 1 year using the app
Zegsu Software Solutions LLP replied November 21, 2022

Hello,

Sorry to hear that you have faced some problems with our app.

I would like to let you know that we have a phone, chat, and email support and you can contact us anytime if you are in a need of help. Unfortunately, we did not receive any communication from you on these channels, and we weren't aware of the problems you have highlighted here.

I have sent you an email and would kindly request you provide us with the details of the issues you're facing and I will personally check and help you out.

Thanks
Arpit
Team Zegsu

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