Ali Reviews ‑ Product Reviews , 14,248 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.
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needs A LOT of improvement. :( has a lot of potential to be great, but i must say it's the worst app in the app store. deleted this already.
I want to cancel my subscription but I can't, please take action. Email: sparzaoficial@gmail.com I want an answer!
Hi Tiago,
I'm Carrick from Ali Reviews and we're sorry for this inconvenience
In relation to your issue, to cancel your subscription you just uninstall our app. We have seen that one of our colleagues is taking care your case, she gave you clear explanation, please let her know if you need further support
Looking forward to hearing from you soonest
Best Regards
Carrick
Ali Reviews by OneCommerce
I tried this app it's good, but not what I need and I can't afford to pay more than shopify subscription. after the trial ended I want to check something and tried to installed it and it said you have 7 days trail and then removed it immediately , but they charged 9$ I contacted shopify they couldn't do anything, also contented the app creator and he didn't even bother to reply .
its not work.Waste of time to use this app.No one support me
When I want to import product reviews from aliexpress its not allows .You must Upgrade to the Premium version .So its not Free .I want to ask them why its write here as free
I dont trust them i was billed few times for not even using app, lowie will say let me login to your shopify fix where stars are positioned, than she has full access to your account, after i deleted her access several times i wasn't even using the app and i was still being billed, DODGY dont use this app should be removed
Does not work properly, even to write the review you need to write more than 30characters
The only problem with these guys, is when you uninstall the app (after the trial ended) even after 1 day after the trial ended, they charge you, and if you try to ask for a refund they will not accept it. i hate them for it, they are the only app that does this, literally any other app will offer me a refund even 29 days gone after the trial.
Dear Ori,
Here's Muffin from FireApps Customer Support team, and I am very sorry for the inconvenience caused to you.
First of all, please refer to our Terms of Service which you have agreed to once you approved the Shopify charge.
Secondly, according to our Refund Policy, we stated that we don't offer unconditionally refund after 7-day trial. Before you've started to trying the 7 day trial, we've informed the information about charged without notification after that also.
Besides, specifically in this case, you installed our app on Feb 02, and uninstalled on Feb 14 which meant you used our app for more than 7 days (exact 12 days), so that's why we rejected your refund request.
Once again, we are deeply sorry for the inconvenience this may have caused.
Thanks for your understanding, and your kindness!
Regards,
Muffin
Very bad software..was thinking about subscribing but software doesnt work even when contacted many times support.
Too many issues with this app. the tech department is garbage,it's not even worth $1...all of the 5 star reviews are fake....don't do it.
Once I had it in free trial it imported reviews instantly after they started subscription when I try to load reviews it wont load them. Does nothing. In some rare cases it loads up reviews after 1-2 days. I cant wait 1-2 day to get reviews its slowing down my campaings. Fix this or refund me.