Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Reviews (14,666)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies managing and displaying customer reviews. They praise the responsive customer support and the customization options that align with their store's branding. Features like AI-driven product review matching and the ability to import reviews from AliExpress and Amazon enhance customer trust and boost sales, making it a valuable tool for improving store credibility and customer conversion rates.

August 2, 2022

可以自定义管理评论,表格上传非常方便,客服回复很快,态度很友好!甚至会主动帮忙检查问题,联系是否需要提供帮助;反馈问题之后很快就帮忙处理了!非常好用的一个APP。
稍微差一点的就是表格上传评论的时候没有“评论标题”这一项。

Ikheathy
China
Over 1 year using the app
FireApps replied August 15, 2022

Hi there,

My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

September 2, 2022

Thanks for your immediately support. Recommend to use this app for your store to expand your business.

MEGIR
Vietnam
Over 1 year using the app
June 25, 2021

Support is Amazing! Quickly done of my requests to fit my theme in a matter of hours. I really love the aesthetics of how the reviews are displayed. My fav feature is automated reviews request for post-purchases.

FCOUP
Singapore
About 1 year using the app
FireApps replied June 28, 2021

Hi Paing,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

September 1, 2022

A Very good review app and the live support staff are very helpful, Eloise in particular has helped me trouble shoot many issues on my site.

viral life hacks
United Kingdom
About 1 year using the app
May 26, 2022

Helpful staff and quick results. Editing the reviews is a bit time consuming but all together a great app to add to your store.

gb.goldbeauty
United States
About 1 year using the app
FireApps replied May 30, 2022

Hi there,

This is Alexander. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

August 2, 2023

Bo was very helpful & great to work with. Loving the app so far and the customizations available too.

Grateful Cratefulls
United States
About 1 year using the app
FireApps replied August 7, 2023

Hi Grateful,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

February 14, 2023

The team is very responsive. Violette was super helpful and solved our bug issue quickly. Thank you!

Landkind
United States
About 1 year using the app
FireApps replied February 14, 2023

Hi Grant,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

September 10, 2023

The customer service has a very good service attitude and handles problems very quickly. I highly recommend this app.

LittleGrip
Canada
About 1 year using the app
FireApps replied September 12, 2023

Hi Dennis,

This is Bernice from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bernice
Ali Reviews by OneCommerce

Edited October 16, 2020

Nice app! and great support as well. This is the must have app ! thank you Seri and other app developers. Recommended!

swiftstore.co
Spain
About 1 year using the app
FireApps replied October 30, 2019

Hi Altan,

This is Anna from FireApps Customer Service Team, and thanks for using our app.

Firstly, we highly appreciate your feedback to our app. It’s very helpful for us to spend more effort to improve the app better.

With your concern about the function to filter reviews including "seller" in AliExpress, I would like to inform that we have this function in our app, and it’s the feature “Skip Import Reviews With Keyword” in General Settings.

Please help me refer to the following link for more details about this useful function:
https://help.fireapps.io/en/articles/2001339-how-can-i-hide-the-keywords-that-i-don-t-want-to-show

Also we have been contacting via chat box, so please feel free to let me know if you need any further support.

Thank you so much!

Best Regards,
Anna

Edited February 4, 2021

nice app . The customer service is very good and the service is very timely!The best comment plugin I have ever used.

KALLASHOP
China
About 1 year using the app
FireApps replied February 4, 2021

Hi there,

I'm Yung from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Yung
Ali Reviews - Product Reviews Support Team