Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface allows for easy setup and customization, with features like automatic review updates and review management tools. The app differentiates between verified and unverified reviews, enhancing transparency. Many have praised the responsive and helpful customer support team. The app is known to boost customer confidence and conversion rates, and its SEO benefits have led to improved search engine rankings and increased organic traffic.

January 9, 2022

customer service personnel was very helpful. she assisted me with the setup and ensured that all was fine.

MillenniumTouch
United Kingdom
Almost 2 years using the app
FireApps replied January 10, 2022

Hi Mildred,

I'm Keva from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Keva
Ali Reviews - Product Reviews Support Team

April 28, 2021

I needed help changing a sentence that was in English and that I could not change on the site.
In less than 10 minutes my problem was solved!
Very responsive and friendly service, I highly recommend!

AikoParis
France
Almost 2 years using the app
FireApps replied April 29, 2021

Hi WANGLiping,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

July 25, 2019

Love it! Will recommend this app to anybody that want there store to look stunning! i use to app for a short period of time and i want to say it make my website look more real & official

HiGadgets.net
United States
Almost 2 years using the app
June 4, 2022

Lee was great help to me. Such a fast responder and was able to answer all my queries very quickly. I am extremely pleased with this app because of the excellent customer service skills and I can't wait to begin using the app fully.

Floral Fawna
United Kingdom
Almost 2 years using the app
FireApps replied June 8, 2022

Hi Megan,

I'm William. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

October 14, 2020

gracias al servicio tecnico y a los creadores de esta app estoy satisfecho de verdad la recomiendo un saludo a todos

Marahba Online
Algeria
Almost 2 years using the app
FireApps replied October 14, 2020

Hi there,

Here's Seri from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team

May 26, 2022

I had and issue with my product page, but Flora was very nice and fixed it in seconds. If you have any issues or questions with Ali Reviews don't hesitate to ask her! I'm very pleased with her work and comunication!

Showerbea
Lithuania
Almost 2 years using the app
FireApps replied May 30, 2022

Hi there,

Here's Kyle. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

August 13, 2020

Love love love. A MUST HAVE APP. It has easily increased my sales by 10-20%. It's easy to use and there is a free option.

Kalyn & Co.
Canada
Almost 2 years using the app
FireApps replied October 1, 2020

Hi there,

Here's Seri from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team

June 4, 2022

Very good. Whenever I needed, the service was always excellent and very helpful. They solve everything quickly. I have only praise. Thanks.

Panecaffè
Brazil
Almost 2 years using the app
FireApps replied June 4, 2022

Hi there,

This is Alexander. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

November 25, 2019

Excellent app, does a great job and excellent support & great people every time I deal with them! 5 stars!

i-need-one.com
United Kingdom
Almost 2 years using the app
Edited March 3, 2021

Support is great! Muffin helped me display my reviews in a few different locations on my site. Great way to give a site feet to stand on in terms of reviews. Highly Recommend!

Jack and Morgan
United States
Almost 2 years using the app
FireApps replied March 3, 2021

Hi there,

This is Reece from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Reece
Ali Reviews - Product Reviews Support Team