Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

May 12, 2021

amazing app and their customer service is always on point!!! Worth every penny been using them for years

Trending Point
United States
Almost 2 years using the app
FireApps replied May 13, 2021

Hi Yunior,

This is Harry from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://alireviews.io/ which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews - Product Reviews Support Team

Edited November 30, 2020

Have been using ali reviews for a couple years now and they've been so great! Great service, great customer service especially Andy who helped fix an issue for me effectively and efficiently. Thanks guys

Swarve Land
United Kingdom
Almost 2 years using the app
March 29, 2021

For a customer Support, thanks for the fast ptoblem solving. <3 <3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3<3

Lovelle-Offiziell
Germany
Almost 2 years using the app
FireApps replied March 29, 2021

Hi Dmitrij,

Here's Robert from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

February 18, 2022

I love this application. It was very easy to set up and use. Customer support is fast and effective as well.

You Need This
United States
Almost 2 years using the app
FireApps replied February 21, 2022

Hi Stephanie,

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

October 6, 2021

Super Customer Service. Was able to TRANSLATE THE ENTIRE WIDGET to POLISH. 9.99 for this social proof is good enough. They have a bulk reviews import from Oberlo. They are adding customizations on regular basis. Recommend!

Maluj Diamentami
Poland
Almost 2 years using the app
FireApps replied October 8, 2021

Hi Patryk,

I'm Timothy from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Timothy
Ali Reviews - Product Reviews Support Team

April 10, 2022

Great customer support. We just started with the app and so far they had been really helpful in getting things up and running.

Epona Co. Lifestyle Bean Bags
Australia
Almost 2 years using the app
FireApps replied April 13, 2022

Hi Pip,

This is Oscar. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

October 21, 2020

Great App and good customer service . LYNN is always very helpful when I have any questions. Thank you!

Mixed USA
United States
Almost 2 years using the app
FireApps replied October 21, 2020

Hi there,

Here's Paul from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Paul
Ali Reviews - Product Reviews Support Team

Edited September 26, 2022

Simple app, price line is right. Makes a serious impression in the store and works very well. If you have any questions, someone is always there. I can recommend to everyone.

Everything for your Cat
Germany
Almost 2 years using the app
FireApps replied September 27, 2022

Hi Timothy,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

December 22, 2020

The customer service is very helpful, love it. I will keep using it. Love Love Love Love Love Love Love

Baby Epoch
China
Almost 2 years using the app
FireApps replied December 22, 2020

Hi there,

I'm Dominic from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Dominic
Ali Reviews - Product Reviews Support Team

August 16, 2021

I love Ali Reviews. I can easily customize the reviews on my products in bulk. I can do much with it than other review apps out there. Also, I love their customer service - Lisa is very friendly and patient. Thank you! You deserve a perfect rating. Highly recommended review app!

Quinlan Car Care
Spain
Almost 2 years using the app
FireApps replied August 17, 2021

Hi Jordan,

This is Clitus from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Clitus
Ali Reviews - Product Reviews Support Team