Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

Edited July 10, 2022

My experience was amazing. The support is very fast , efficient and Lee is so kind. Thank you so much for everything. You are the Best ever

Tah Home
United States
About 2 years using the app
FireApps replied January 11, 2022

Hi Michael,

My name's Charles from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

June 8, 2022

I use this app for my store... for helpful...and customer support was very helpful as well as they answer all my question.. very nice.

JYBRAND
United States
About 2 years using the app
FireApps replied June 9, 2022

Hi Jessica,

Here's Robert. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

March 14, 2018

Very easy and works fine! Thank's!

Myscentcave
Denmark
About 2 years using the app
August 4, 2022

J'utilise Ali Reviews depuis maintenant 1 an, et j'aime beaucoup cet addon. Il est customisable très facilement avec ou sans connaissances de développement donc très facile d'adaptation. J'aimerai également mettre un point d'honneur au staff de cette application et en particulier Scarlet, qui s'est permise de nous donner des conseils et de nous proposer des solutions sans même qu'on ait eu à la contacter. C'est vraiment agréable, on se sent soutenu et aidé !

ONVO
France
About 2 years using the app
FireApps replied August 15, 2022

Hi there,

This is Oscar. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

January 22, 2021

otimo atendimento, precisei de uma informação no chat e fui muito bem atendido, solucionou meu problema com um passo a passo

Jointechs
Brazil
About 2 years using the app
FireApps replied January 23, 2021

Hi there,

Here's Ethelbert from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Ethelbert
Ali Reviews - Product Reviews Support Team

Edited January 7, 2020

I love this app!!! the customer service is exceptional!! Thanks for Petey, timely response, timely solve, quality product!!

Wigs.besthairbuy
United States
About 2 years using the app
Edited April 26, 2020

This is the best app for reviews on Shopify. Really easy to use, awesome customer service and de display look really nice. Love it! Better than the other review apps. Petey helped me a lot to configure the reviews in my store, very helpful

The UV Box
United States
About 2 years using the app
FireApps replied October 7, 2020

Hi there,

Here's Lynn from Ali Reviews - AliExpress Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Ali Reviews - AliExpress Reviews Support Team

August 15, 2022

Been using this for years now and its a great app for reviews! So many different options and ways to display them to meet your sites requirements. The customer service team is great and fixed the problem I had in a few mintues, they are always there if you need any help. Neville helped me today and he was great!

Waggy Tails
United Kingdom
About 2 years using the app
Edited November 10, 2020

Andy was able to quickly help me install everything I requested and fast, and I appreciate it-Thanks

Be Forever Fab
United States
About 2 years using the app
FireApps replied November 10, 2020

Hi there,

This is Daniel from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Daniel
Ali Reviews - Product Reviews Support Team

April 2, 2020

Really cool App that helps you sell more on your website!
I am using it for a month and everything is going correctly.

The lion geek
Spain
About 2 years using the app