Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

Edited November 10, 2021

I logged into Ali Review livechat to find out about importing reviews. Thanks so much Andy for your prompt help!!

JUST BLACK
Singapore
Almost 2 years using the app
FireApps replied February 2, 2021

Hi there,

Here's Magnus from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Magnus
Ali Reviews - Product Reviews Support Team

June 16, 2022

With the help of Shen, I Finally have the collection page star display,cheer! Best service, much appreciated it!

sislil.com
China
Almost 2 years using the app
FireApps replied June 18, 2022

Hi there,

I'm Thomas. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

April 9, 2021

Great app and very good customer service. Truly Impressed by how fast there support is and how interactive their app is. If you're hesitant, definitely try them out.

DIVERSITY
Pakistan
Almost 2 years using the app
FireApps replied April 11, 2021

Hi there,

I'm Anderson from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Anderson
Ali Reviews - Product Reviews Support Team

July 15, 2022

i needed help and they were very patient and quick to fix it for me. Thank you for your help and guidance.

EVATARGET
Ukraine
Almost 2 years using the app
FireApps replied August 15, 2022

Hi there,

This is Harry. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews - Product Reviews Support Team

January 9, 2022

customer service personnel was very helpful. she assisted me with the setup and ensured that all was fine.

MillenniumTouch
United Kingdom
Almost 2 years using the app
FireApps replied January 10, 2022

Hi Mildred,

I'm Keva from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Keva
Ali Reviews - Product Reviews Support Team

April 28, 2021

I needed help changing a sentence that was in English and that I could not change on the site.
In less than 10 minutes my problem was solved!
Very responsive and friendly service, I highly recommend!

AikoParis
France
Almost 2 years using the app
FireApps replied April 29, 2021

Hi WANGLiping,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

July 25, 2019

Love it! Will recommend this app to anybody that want there store to look stunning! i use to app for a short period of time and i want to say it make my website look more real & official

HiGadgets.net
United States
Almost 2 years using the app
June 4, 2022

Lee was great help to me. Such a fast responder and was able to answer all my queries very quickly. I am extremely pleased with this app because of the excellent customer service skills and I can't wait to begin using the app fully.

Floral Fawna
United Kingdom
Almost 2 years using the app
FireApps replied June 8, 2022

Hi Megan,

I'm William. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

October 14, 2020

gracias al servicio tecnico y a los creadores de esta app estoy satisfecho de verdad la recomiendo un saludo a todos

Marahba Online
Algeria
Almost 2 years using the app
FireApps replied October 14, 2020

Hi there,

Here's Seri from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team

May 26, 2022

I had and issue with my product page, but Flora was very nice and fixed it in seconds. If you have any issues or questions with Ali Reviews don't hesitate to ask her! I'm very pleased with her work and comunication!

Showerbea
Lithuania
Almost 2 years using the app
FireApps replied May 30, 2022

Hi there,

Here's Kyle. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team