Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

August 3, 2022

Needed help and I got it within seconds. Thank you! Very responsive app and customer service. Recommended!

Lorillo
United States
Over 1 year using the app
FireApps replied August 15, 2022

Hi there,

This is Alexander. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

May 16, 2018

Excellent app/extenstion. Very easy to use, even I could make it work, lol. Thanks for awesome application!

Zaaa Ping Online
United States
Over 1 year using the app
December 1, 2020

Great App! The reviews appear in home page under each product besides in product pages. It certainly boosts potential buyers confidence to shop.

Wearable Tattoo
South Africa
Over 1 year using the app
FireApps replied December 1, 2020

Hi there,

Here's Boniface from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Boniface
Ali Reviews - Product Reviews Support Team

September 16, 2021

Really great app and wonderful customer service. Andy from customer support solved all of my issues in a timely manner. Definitely recommend.

Pups Den
Australia
Over 1 year using the app
FireApps replied September 20, 2021

Hi Gordon,

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.

In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

January 29, 2021

Excellent app, does the job great. Customer Service is also very responsive and helpful. Well worth it.

chonki
United Kingdom
Over 1 year using the app
FireApps replied January 31, 2021

Hi there,

Here's Elijah from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Elijah
Ali Reviews - Product Reviews Support Team

September 26, 2022

very useful app, staff helpful, they always give good suggestions and help fix problems, big support

Jecoke
United States
Over 1 year using the app
FireApps replied September 27, 2022

Hi Edwin,

Here's Phoebe from Ali Reviews. Thank you so much for your greathearted review

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phoebe
Ali Reviews by OneCommerce

May 15, 2022

I used this app to help me manage review. I really like it. It would be nice if the usage process was more concise and easy to understand.

Atomstack Laser Cutter Machine
China
Over 1 year using the app
FireApps replied May 16, 2022

Hi Peng,

My name's Fiona. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Ali Reviews - Product Reviews Support Team

July 20, 2021

Had a really great support from Andy and Raymond, really useful and a great app to all stores. best regards

SmartMan Shop
Brazil
Over 1 year using the app
FireApps replied July 21, 2021

Hi Gabriel,

This is Xavia from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Xavia
Ali Reviews - Product Reviews Support Team

June 8, 2022

A very good service and support, helped me with the store and reviews , thank you for the help and the time

ZooCanin™
United Kingdom
Over 1 year using the app
FireApps replied June 9, 2022

Hi Salah,

This is Miranda. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Miranda
Ali Reviews - Product Reviews Support Team

February 3, 2020

Great app. Doest what it tells you. I had a problem with the reviews not showing up on my page but when I followed instructions on their website and added a staff account for them to help me. They instantly contacted me when they got my invite and fixed my problem for me within 10 minutes. It all works great now.

De KortingShop
Netherlands
Over 1 year using the app