Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

September 30, 2021

Service client très réactif et à l'écoute. Bonne application même si j'ai parfois du mal à trouver les différentes fonctionnalités sur la nouvelle version.

La méthode Montessori
France
Over 1 year using the app
FireApps replied October 4, 2021

Hi Antony,

This is Benedict from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Benedict
Ali Reviews - Product Reviews Support Team

October 27, 2020

I just set up this app to help me set-up reviews to help my store to grow. I was unsure of how to get it done, but the lady Lisa on the chat was very helpful.

Fashion Remix Boutique
United States
Over 1 year using the app
FireApps replied October 27, 2020

Hi there,

Here's Raymond from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Ali Reviews - Product Reviews Support Team

April 25, 2018

Very satisfied with the app. Maybe to extend options a little bit for free but overall very good. Looks legit.

Top Deal Seeker
United States
Over 1 year using the app
June 1, 2022

Excellent app! Very good support too, highlight to the attendant Zenny gave me some essential tips to leave 100%!

Tutz Pet
Brazil
Over 1 year using the app
FireApps replied June 4, 2022

Hi Jorge,

Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

November 17, 2017

This is a wonderful app! Absolutely must have!

Jillbilly Nation
United States
Over 1 year using the app
September 3, 2022

very good experience. I was well guided for the configuration.
I still have to take it in hand. I really like the design of the notices

Malonn
France
Over 1 year using the app
August 24, 2021

Très bon service client, ils ont résolu mon problème rapidement. Je recommande cette application. Au top

Pro-Extension®
France
Over 1 year using the app
FireApps replied August 25, 2021

Hi Omer

I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

July 24, 2021

Its a great tool and support team should be highly appreciated.
I got an issue with reviews not coming after theme change but Andy fixed it in seconds. Thanks Alot!

HomeDevi
India
Over 1 year using the app
FireApps replied July 26, 2021

Hi Bharat,

This is Orson from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Orson
Ali Reviews - Product Reviews Support Team

June 13, 2022

Brilliant customer service today with Flora from FireApps.
Amazing support with the set up as I was having some technical issues.
All resolved smoothly and swiftly ☺️

The Oud Co.
United Kingdom
Over 1 year using the app
FireApps replied June 14, 2022

Hi Ashraf,

Here's Erica. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erica
Ali Reviews - Product Reviews Support Team

July 18, 2020

the best app in all shopify, the support is fast and
helped me a lot.
I recommend this APP, thank you

Loja do Chamone
Brazil
Over 1 year using the app
FireApps replied October 2, 2020

Hi there,

This is Petey from Ali Reviews - AliExpress Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Ali Reviews - AliExpress Reviews Support Team