Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

Edited September 5, 2021

I like this app so much, it helps me to support my work soooooooooooooooooooooooowellllllllllllllllllllllllllllllllllllllllllllllllllllllllll

POLNUTTA
Thailand
About 1 year using the app
FireApps replied September 6, 2021

Hi NUTTAPOL,

I'm Nolan from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Nolan
Ali Reviews - Product Reviews Support Team

July 26, 2022

Really helpful and super easy to do, and the support is quick and very helpful! Thank you again for the help!

Allplushies
United Kingdom
About 1 year using the app
FireApps replied August 15, 2022

Hi there,

Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

December 11, 2021

So good to use The support team is very reliable. I have been using this app for more than two years. It is very stable and keeps updated to adapt to more and more demands

Cherrybetty
Hong Kong SAR
About 1 year using the app
FireApps replied December 15, 2021

Hi Yuan,

I'm Louisa from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Louisa
Ali Reviews - Product Reviews Support Team

August 17, 2021

Aplicativo muito bom, excelente atendimento, quero agradecer ao ANDY, que foi muito gentil e prestativo para a minha empresa. Abraços

varejaostorebr
Brazil
About 1 year using the app
FireApps replied August 19, 2021

Hi Lennon,

Here's Kyle from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of the newest version Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

April 22, 2021

First time using this app!
The app is great, but. The service I got from Muffin is amazing!! Fast replay, easy to understand, comes with suggestion and offers to help :)

Lavatorystuff
Sweden
About 1 year using the app
FireApps replied April 22, 2021

Hi Andreas,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

Edited February 16, 2020

Everytime I have an issue I get a quick response. This time it was Jennifer who helped me. Even though my understanding of the program was limited and my timetable in getting back to her was spread over a few hours, she was there to walk me through the steps to getting it fixed and up and running again. Without this help I would not have known how to solve my issue. Very grateful. I highly recommend this App and customer service.

RED EARTH GEAR
Australia
About 1 year using the app
Edited October 1, 2021

I've downloaded the app for two days and everthing is good. I've got some issues so i contact the support team and it answered me very quickly and it was relevant and clear. You can download the app and enjoy what it could gives to you

Biotyfit
France
About 1 year using the app
FireApps replied October 4, 2021

Hi Mehdi,

This is Finn from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://alireviews.io/ which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Finn
Ali Reviews - Product Reviews Support Team

September 12, 2019

Hi I would love to use the Ali Reviews app on my iPhone, is it possible?

I Googled but didn’t find an answer. Thanks

Goodly Deal
Canada
About 1 year using the app
FireApps replied September 12, 2019

Dear Tan,

I'm Kate from FireApps Customer Support team, and thanks so much for your feedback.

With your concern, please kindly be advised that it's impossible to use our app with full functions on iPhone yet. Our app only works on Chrome browser after installing Chrome Extension, therefore for now, it can be used on PC/laptop only.

If you need any further support, please feel free to contact us via e-mail: support@fireapps.io, or you can open a live chat in app with us. We are more than willing to assist you.

Regards,
Kate

February 15, 2021

I used this app to import reviews to my shop, works fine, I recommend, also support very active ....

Bryllant
France
About 1 year using the app
FireApps replied February 16, 2021

Hi there,

Here's Seri from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team

Edited June 23, 2020

Me gusta bastante la aplicación, es muy fácil de usar, y es bueno tener comentarios en los productos .

TwoCoffee.cafe
Spain
About 1 year using the app