Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options. Key features include automatic review updates, differentiation between verified and unverified reviews, and review management tools. The customer support team is praised for their efficiency. Merchants report increased customer confidence, improved conversion rates, and better search engine rankings. The ability to import and adjust customer reviews is also seen as a significant benefit.

September 14, 2018

I tried out the free trial for a bit and looked at some other review apps. I'm signing up for the paid version today. Since my store is new Ali reviews will be the best and easiest to gather reviews. Easy to use, set-up and modify. Winner for new stores.

Loot Owl
United States
About 1 year using the app
May 26, 2022

J'utilise Ali Reviews depuis 3 ans et j'en suis très content, l'assistance est toujours présent si vous avez besoin d'eux. Merci ! Je recommande :)

PuraBeauty®
France
About 1 year using the app
FireApps replied May 30, 2022

Hi there,

My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

August 6, 2020

Very helpful customer service! Helped me get the app set up and onto my site. more more more more more.

Ultra Wands
United States
About 1 year using the app
FireApps replied October 2, 2020

Hi there,

Here's Lisa from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lisa
Ali Reviews - Product Reviews Support Team

January 20, 2019

I used this app in my shopify store to upload reviews from Ali Express. Extremely easy process! I would recommend this app to everyone!

PetFadz
United States
About 1 year using the app
Edited November 3, 2019

Very good ,solve my problem .and it only work on weekdays,it didn't work on weekends online, except email.

official-wigs.com
China
About 1 year using the app
FireApps replied November 4, 2019

Hi Guo Rong,

This is Johnson from FireApps Customer Service Team, and I am sorry if there was any inconvenience happened to you.

We do provide basic service 24x7 all days via email and live chat, so I am not quire sure if there was any problem you experienced during weekends.

Look forward to hearing from you at the soonest.

Best Regards,
Johnson

Edited May 10, 2021

IT IS A HIGH QUALITY APP !! ALSO THE TEAM BEHIND THEY ARE VERY EFFICIENT.
THE APP RECENTLY REMODELED AND IT IS VERY PROFESSIONAL

Palmolive.Store
Spain
About 1 year using the app
FireApps replied December 21, 2020

Hi there,

Here's Xenia from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Xenia
Ali Reviews - Product Reviews Support Team

July 16, 2022

Tolle App und toller Service. Kann ich nur Empfehlen. Alles funktioniert wie besprochen. Hoffe auf weitere Funktionen

Gesund & Munter
Germany
About 1 year using the app
FireApps replied August 15, 2022

Hi there,

This is Oscar. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

March 5, 2021

I’m very happy with the app.
It works great. And the customer service is fast, friendly and effective.

Gorgeousnailsshop
Malta
About 1 year using the app
FireApps replied March 7, 2021

Hi there,

Here's Kyle from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of the newest version Ali Reviews 6.0

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://alireviews.io/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

September 24, 2021

Amazing Customer Support - Was able to instantly understand and solve my problem. All while being friendly and communicative. Superb

ANIMARTY Shop
Germany
About 1 year using the app
FireApps replied September 27, 2021

Hi Ramin,

I'm William from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

September 11, 2020

I used this app gain customer review, with the help of Seri, I finally use full function of this app.

pumapat
Indonesia
About 1 year using the app
FireApps replied October 1, 2020

Hi there,

This is Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Ali Reviews - Product Reviews Support Team