Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

June 26, 2021

it is very useful. The customer service people helped me quickly when problems arose.thank you very much

StarMusuem
China
About 1 year using the app
FireApps replied June 28, 2021

Hi Phoebe,

I'm William from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

May 8, 2019

super app , , merci beaucoup , il facilié les chose pour gagner plus des vent sur mon boutique , merci

TREATMENT SKIN
United States
About 1 year using the app
September 3, 2018

Fantastic thing! thanks!!

Belka Athlete
United States
About 1 year using the app
June 1, 2021

Lisa helped me a lot! I had a few questions regarding my theme and the display of it and she helped me insanely quick!

Techgadgetz
Germany
About 1 year using the app
FireApps replied June 2, 2021

Hi Lennart,

This is Jason from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jason
Ali Reviews - Product Reviews Support Team

July 5, 2022

Uso este app para passar mais credibilidade aos meus clientes na minha loja virtual. Seria melhor se ficasse mais visível o local de tradução de idiomas e se tivesse alguma forma de traduzir automaticamente para o idioma desejado, economizaria tempo.

Desconto Essencial
Brazil
About 1 year using the app
FireApps replied July 6, 2022

Hi Tharik,

Here's Erica. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erica
Ali Reviews - Product Reviews Support Team

June 13, 2022

Lovely support!!! They help me with a lot of thing everyday! Big congrats for the hole team! Keep it up!

homexstylebusines
Romania
About 1 year using the app
FireApps replied June 14, 2022

Hi Alexis,

My name's Fiona. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Ali Reviews - Product Reviews Support Team

April 28, 2021

Whenever I needed help customer service responded very quickly. Great customer service and great app.

Toutou
Italy
About 1 year using the app
FireApps replied April 29, 2021

Hi Toutou,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

Edited October 19, 2022

Awesome customer service! Jennifer and Flora are Great! You can integrate, customize and brand everything its the best!

Celtic Supply Co.
United States
About 1 year using the app
FireApps replied September 27, 2021

Hi Scott,

This is Garrick from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Garrick
Ali Reviews - Product Reviews Support Team

July 3, 2022

I'm using this app for 1 month. until now everything works well. and I have to say the customer service is very fast and good.

AMAROUGE
China
About 1 year using the app
FireApps replied July 4, 2022

Hi Haining,

My name's Jocasta. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocasta
Ali Reviews - Product Reviews Support Team

July 27, 2022

The customer service has been AMAZING. Tailor helped me with all my needs and provided me with some excellent suggestions. This has now become my most favourite app! Thankyou so much

Weighted Blankets Australia
Australia
About 1 year using the app
FireApps replied August 15, 2022

Hi there,

Here's Robert. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team