Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

March 6, 2019

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vecq
France
About 24 hours using the app
December 4, 2017

This app is very tricky: be careful regarding the Free vs paid version.

In my case, I installed the paid version for 1 month, then after they release the free version, then I wanted to downgrade. They said I just have to "update" to the latest version which I did. BUT, I still see the charge $9 on my billing and when I contacted them, it is very unclear and unsatisfying customer support. At the end, no solution, no refund, nothing. So I just uninstall it.

In another case, I heard someone was just click on get app but eventually they said he/she installed the paid version which charging him/her $9/month. No refund as well.

So if you have another option, just forget this app, not even an option.

Bohobeachstyle
Indonesia
About 24 hours using the app
March 9, 2019

The premium app didn't work properly, with no customer service over the weekend. I will be asking for a refund

Sirens' Anchorage
Netherlands
About 23 hours using the app
August 13, 2017

It is so buggy and always "hanging"; what a waste of time compiling things for a whole day.

Maison World
Hong Kong SAR
About 22 hours using the app
October 9, 2018

App did not work, empty dashboard. With help from support this was sorted out but then I could not import any reviews. Support this time was longer to reply and when they did I has already found another free app which is much easier to use (bulk importing!), has more features, requires no extra code and worked first time. There are better apps out there imo

Curiously Paranormal
United Kingdom
About 22 hours using the app
July 31, 2017

Pointless app waited more than 16 hours and still no reviews

Christian Merchant Store
Estonia
About 21 hours using the app
March 11, 2019

Uninstalled the app and all the resews stay on the page. JOKE of an app.
DO NOT DOWNLOAD
Uninstalled the app and all the resews stay on the page. JOKE of an app.
DO NOT DOWNLOAD
Uninstalled the app and all the resews stay on the page. JOKE of an app.
DO NOT DOWNLOAD
Uninstalled the app and all the resews stay on the page. JOKE of an app.
DO NOT DOWNLOAD
Uninstalled the app and all the resews stay on the page. JOKE of an app.
DO NOT DOWNLOAD
Uninstalled the app and all the resews stay on the page. JOKE of an app.
DO NOT DOWNLOAD
Uninstalled the app and all the resews stay on the page. JOKE of an app.
DO NOT DOWNLOAD
Uninstalled the app and all the resews stay on the page. JOKE of an app.
DO NOT DOWNLOAD
Uninstalled the app and all the resews stay on the page. JOKE of an app.
DO NOT DOWNLOAD
Uninstalled the app and all the resews stay on the page. JOKE of an app.
DO NOT DOWNLOAD
Uninstalled the app and all the resews stay on the page. JOKE of an app.
DO NOT DOWNLOAD
Uninstalled the app and all the resews stay on the page. JOKE of an app.
DO NOT DOWNLOAD
Uninstalled the app and all the resews stay on the page. JOKE of an app.
DO NOT DOWNLOAD

DopeDesks
Ireland
About 21 hours using the app
FireApps replied March 13, 2019

We're really sorry for any inconvenience caused by our application. Can you send a ticket via email: support@fireapps.io for us to fix it?

June 13, 2018

Only allows 10 products to import reviews. :(

Phone Plex
Canada
About 21 hours using the app
July 17, 2017

Doesn't work. I imported reviews successfully, and it's still showing up as no reviews imported.

Refinedboutique
Canada
About 20 hours using the app
November 20, 2020

Just wasted 2 hours with their customer service for nothing. nothing helps and the app doesn't work at all!!
Very dissapointed

Printer Me - Fashion & Style
Israel
About 20 hours using the app
FireApps replied November 20, 2020

Hi there,

Here`s Raymond from Ali Reviews - Product Reviews Customer Support Team and we are truly sorry for this inconvenience caused.

Regarding to your concern, as we have checked carefully and would like to make it clear that your access on Ali Reviews is prevented from your current network or from your device, so this issue is out of our control, as a result we highly recommend you to access on Ali Reviews with different device or network to check whether it works well or not.

Hope this will clarify your concern and we are looking forward to hearing from you soon.

Regards,
Raymond
Ali Reviews - Product Reviews Support Team