Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

December 9, 2020

It is helpful to import and create positive reviews to attract new customers . Now I don't have new suggestion .thanks!

Mayflower Virgin Hair
United States
About 1 year using the app
FireApps replied December 10, 2020

Hi there,

Here's Brian from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Brian
Ali Reviews - Product Reviews Support Team

May 27, 2021

Great app, and awesome customer service! Customer service was very responsive and the app is exactly what I was looking for!

Sapphira Beachwear
United States
About 1 year using the app
FireApps replied May 28, 2021

Hi Joshua,

My name's Charles from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

Edited May 7, 2022

Best Review App and for sure the best and fastest online service and support for your store. Be sure to use it ;-) 100000% recommended.

Calyss™
Estonia
About 1 year using the app
FireApps replied February 22, 2021

Hi there,

Here's Heavin from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Heavin
Ali Reviews - Product Reviews Support Team

Edited December 27, 2019

Excellent customer service. responds instantly and addressed my problem in under 5 minutes even on christmas day. Shoutout to Andy!

mobileavantgarde
Canada
About 1 year using the app
Edited January 18, 2022

They are willing every time to help you. Excellent 24/7 support and great app!!! I recommend to anyone. This time Andy helped me and he was excellent and very professional

MoonLamp Cy
Cyprus
About 1 year using the app
FireApps replied November 5, 2020

Hi there,

Here's Ethan from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Ethan
Ali Reviews - Product Reviews Support Team

Edited January 27, 2021

i just set this app) But it didn't work with my theme by default. So asked about help the support team. They customized everything very fast))) Thank you very much for the help) and also they help to adjust everything i needed. )i am totally satisfied!

YUMASKY
United States
About 1 year using the app
FireApps replied January 28, 2021

Hi there,

This is Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Ali Reviews - Product Reviews Support Team

July 4, 2021

I use this application to display all my customers' reviews. The application is very simple to use and very easy to customize. The customer service is always there to answer your questions and solve your problems with the application. I recommend this application to everyone.

SpeedClean®
France
About 1 year using the app
FireApps replied July 5, 2021

Hi Jennie,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

August 6, 2022

I used this app to help in my store for reviews which was really great and I'm happy it helps boost my store visibility

Caunoco
Ukraine
About 1 year using the app
FireApps replied August 15, 2022

Hi there,

Here's Kyle. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

November 19, 2022

Good help from the custommer support team (Bo was so helpfull!). The app looks good on my site, so i'm happy with it

Passionss.nl
Netherlands
About 1 year using the app
FireApps replied November 21, 2022

Hi Jop,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

September 23, 2020

i use this app for my new shopify store, had to do the integration manually .
Andy did a fast and professional job! Super recommended . great support and response time

Youth Hacks Labs
United States
About 1 year using the app
FireApps replied September 29, 2020

Hi there,

Here`s Seri from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

Please, don't hesitate to reach us for any queries or concerns via 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team