Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface allows for easy setup and customization, with features like automatic review updates and review management tools. The app differentiates between verified and unverified reviews, enhancing transparency. Many have praised the responsive and helpful customer support team. The app is known to boost customer confidence and conversion rates, and its SEO benefits have led to improved search engine rankings and increased organic traffic.

October 14, 2019

reallly good so far, easy to import and i think prob worth upgrading later on because it will make the process even easier

Wolf Merchandise
United Kingdom
3 months using the app
Edited July 10, 2019

Imported product reviews from aliexpress to shopify seamlessly. Had to add manually, time consuming.

Only-HandPicked
India
3 months using the app
FireApps replied July 10, 2019

Hi there,

I'm Johnson from FireApps Customer Support team, and thank you for your feedback.

Regarding your concern, I highly recommend you to consider about using our Unlimited plan with Oberlo integration function which will help you to pick up AliExpress links automatically instead of having to add manually as of now.

Hope it can clarify your query, and I am so sorry for this inconvenient situation.

Besides, please feel free to reach out to us if you have more queries later. We’re willing to help you via our live chat, and our email at support@fireapps.io

Cheers,
Johnson

April 12, 2019

Muy buena aplicación porque es sencilla y te ayuda a impulsar tu tienda. Y tiene un precio asequible.

Smoky Shop G.C.
Spain
2 months using the app
March 20, 2019

trés bonne application le seul désavantage c'est qu'il faut a chaque fois payer chaque mois pour pouvoir avoir tout les commentaire mais sur l'ensemble c'est genial !

Guamissio
France
2 months using the app
September 28, 2021

Me gustó ya que puedo integrar comentarios de otras páginas a la mía, ayuda fortalecer la confianza con mis clientes.

EASYLUXUR
Chile
2 months using the app
FireApps replied September 29, 2021

Hi Javier,

This is Matthew from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Ali Reviews - Product Reviews Support Team

September 18, 2020

Finally found the app as i need. It's better & very happy if there is bulk import with starter pack.

ELITE HUBB
Sri Lanka
2 months using the app
FireApps replied September 21, 2020

Hello there,

Here's Kate from FireApps Customer Support Team, and thank you for your feedback.

For your information, there's a bulk import feature in Starter plan.

If you want to import reviews from AliExpress, and your products are imported by Oberlo or Ali Orders, please take a look on this article to know how to bulk import reviews at one click
https://help.fireapps.io/en/articles/2001345-how-can-i-get-reviews-for-all-products-at-once

If you have any concern, please feel free to contact us via our live chat, or email at support@fireapps.io.

Best regards,
Kate

March 3, 2018

Great app free version.
I wish there could be the option to only import reviews from my choice of country.

Clothes For The Office
United Kingdom
2 months using the app
June 7, 2022

Good VAS, thanks.................................................................................. :D

Toy bubble®️
France
2 months using the app
FireApps replied June 8, 2022

Hi there,

This is Donna. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Donna
Ali Reviews - Product Reviews Support Team

November 30, 2017

4/5 I Want the option of automaticly not show reviews that have photo. I want an option for reviews that have TEXT ONLY. I dont want to manualy delete the reviews that have images in it. THX. 4/5. Dope app overall!

Roadto1billion
Romania
2 months using the app
March 1, 2023

Very nice service! Bo was the one that helped me out! I dont know what more to say. I had ha problem before but your customerservice fixed it;)

Octillary
Norway
2 months using the app
FireApps replied March 3, 2023

Hi there,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce