Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in collecting and displaying product reviews, with a special mention for its Review Importer feature compatible with AliExpress and Amazon. The app's customization options, automatic review updates, and distinction between verified and unverified reviews are highly valued. Merchants commend the responsive customer support and clear interface. They report increased customer confidence, conversion rates, and improved SEO rankings. The app's automated review request emails and review management tools are also appreciated.

May 12, 2022

Very good and hands on support right from the start, very smooth and nice app too. Loved working with the team

Seevo.in
India
About 1 year using the app
FireApps replied May 13, 2022

Hi Huzefa,

This is Harry. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews - Product Reviews Support Team

October 11, 2020

This app is really very good, its limited only by the available reviews that you are trying to import, but it allows very easy import of reviews. Like all apps that pull data, especially text, from Aliexpress the quality is poor because the source quality is poor, but this app allows careful control over what to use and what to discard and also the edit feature is fast and easy to use. Lots more features to explore, but as someone who has been using Shopify apps for 8 years or more, and has been involved in dropshipping before the term existed I can say that this app is at the top of my list of totally essential apps.

Discountshaving
United Kingdom
About 1 year using the app
FireApps replied October 12, 2020

Hi there,

This is Johnson from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

Related to your concern as review quality, we bring an OUTSTANDING FUNCTION as Import Reviews from CSV file. To be specific, this function helps you:

- Bulk import reviews to multiple products - all at once
- Edit CSV file with your own content
- Add reviews to products that have 0 reviews on AliExpress or other sources.

Please be advised that this feature is only available for Essential and Premium plan. For more detail, please kindly have a look in the related article at https://support.fireapps.io/en/article/how-to-import-reviews-from-csv-file-dg0mlu/

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Ali Reviews - Product Reviews Support Team

July 16, 2021

Aplicativo muito bom. Além do atendimento personalizado. Qualquer problema eles resolvem na hora por você. Recomendo

Iumbox
Brazil
About 1 year using the app
FireApps replied July 19, 2021

Hi Ium,

Here's Leonard from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Leonard
Ali Reviews - Product Reviews Support Team

July 19, 2022

very quick and solve my problem ,very helpful for the user and bring us the benefits, fit my goal perfect!

BettyCora
China
About 1 year using the app
FireApps replied August 15, 2022

Hi there,

My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

Edited March 29, 2021

The app looks great and the customer service is unreal. Jennifer was a massive help in setting Ali Reviews up for my store.

Power Shower
Australia
About 1 year using the app
FireApps replied October 1, 2020

Hi there,

Here's Seri from FireApps Customer Support Team. Thanks for your positive review. We hope you have a good experience with Ali Reviews app.

We really encourage you to check our blog at https://fireapps.io/blog to get latest updates for not only Ali Reviews, but also other apps from FireApps.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Ali Express Reviews Support Team

July 19, 2022

Great app and very good support :) Have been using it for 2+ years now, you can't go wrong with it - Recommended

Enhance Active
United Kingdom
About 1 year using the app
FireApps replied August 15, 2022

Hi there,

I'm William. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

July 25, 2019

Love it! Will recommend this app to anybody that want there store to look stunning! i use to app for a short period of time and i want to say it make my website look more real & official

wonderpet-house
Vietnam
About 1 year using the app
June 13, 2021

best app in the world, she help me too much, i recommend this for everyone, really great guys. 5 stars

Jalizis
Portugal
About 1 year using the app
FireApps replied June 14, 2021

Hi Diogo,

I'm Tryphena from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Tryphena
Ali Reviews - Product Reviews Support Team

October 29, 2022

The app is great, but it is even better the support team!!
So happy with them, they solve everything :D

Vaty Brand
Spain
About 1 year using the app
FireApps replied November 1, 2022

Hi Vaty,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

March 2, 2022

The application is great! You have a lot of options. And if you have a problem with the widgets, the customer service is great! Nothing to say ! This is the application you need!

Mini VideoProjecteur
France
About 1 year using the app
FireApps replied March 3, 2022

Hi Florian,

I'm Louisa. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Louisa
Ali Reviews - Product Reviews Support Team