Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface allows for easy setup and customization, with features like automatic review updates and review management tools. The app differentiates between verified and unverified reviews, enhancing transparency. Many have praised the responsive and helpful customer support team. The app is known to boost customer confidence and conversion rates, and its SEO benefits have led to improved search engine rankings and increased organic traffic.

September 29, 2017

Useless app, will ask you to wait for 1-2 minutes and then it will never import reviews, express review works way better then this

Deals Swipe
Pakistan
About 3 hours using the app
October 15, 2018

Empty dashboard. I cannot import any product even though I have plenty of products from Aliexpress in my shop.

ROXAN JEWELRY
Canada
About 2 hours using the app
July 11, 2019

Not easy to use, you have to integrate other apps to payment and install a Chrome extension. Very bad app

Photo Squad Studios
Australia
About 2 hours using the app
FireApps replied July 11, 2019

Hi Eleonora ,

This is Johnson from FireApps Customer Support team, and I am very sorry for the inconvenience you experienced with our app.

First of all, I am not quite clear with your feedback regarding integrate other apps to payment, please help to clarify a little bit more.

Besides, may I know what issue you got with installing our Chrome extension? I did a quick check, and found that you never contacted to our support team, so that we were not aware of your problem timely, thus I am going to follow up with you via email directly.

In case you have any queries next time, please feel free to contact us via our live chat, or our email at support@fireapps.io.

Thank you for your understanding.

Regards,
Johnson

October 2, 2017

very figedty app doesnt run well at all wasted 1 hour trying to get the app to function

Bens Trendz
United States
About 2 hours using the app
April 10, 2018

Dont download this app. I downloaded it and used it for one hour and took their subscription, but then realised that its not good enough for my site and deleted it within an hour. And they started charging me for their subscription even shopify help chat send them email to waive off the charges but they are not replying,

DONT USE THIS APP OR ELSE YOU WILL START GETTING CHARGED

Kwick Shop
New Zealand
About 2 hours using the app
March 5, 2018

full of bugs

your shop will look so fucking unprofessional

Nicki Fashion
Germany
About 2 hours using the app
July 18, 2017

Never grabbed reviews. Garbage, there is no way of telling if this thing is working as you wait with your thumb up your ass for it to grab reviews.

Doggyswagger
United States
About 1 hour using the app
December 2, 2017

paid $9 for nothing! doesn't work!

One Stop Egg
Hong Kong SAR
About 1 hour using the app
August 9, 2019

I deleted this app already after i day Did not work. Now almost all my product from my website can't be find on Aliexpress. ERROR 404. I need to upload product again. Many days waisted.
I wish I paid attention to reviews.

fiberartboutique.com
United States
About 1 hour using the app
FireApps replied August 11, 2019

Hello Barbara,

This is Johnson from FireApps Customer Support team, and I am so sorry for this inconvenience may have caused to your store.

Unluckily we did not receive any request from you, so we could not provide a solution sooner.

By the way, I am going to follow up with you via this email, and look forward to hearing your reply.

In case you have any queries later, please feel free to contact us via our live chat, or our email at support@fireapps.io

Regards,
​Johnson

December 31, 2017

Load of rubbish not one click you can do the same with a free version of Ryvio waste of money

Clothes Store S
United Kingdom
About 1 hour using the app