Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

September 7, 2022

As someone who is very new to this process, Pauline was a great help and very kind. She started out by recommending a few changes to my product reviews and ended making immense changes to my website to make it look aesthetically pleasing.

SAPHOS beauty
United States
12 months using the app
May 5, 2021

La uso desde hace más de un año y siempre genial, además el soporte es excelente, te lo resuelven todo al momento. Para mi es la mejor app tanto por la función como por el soporte.

ROMANFLY STORE
Spain
12 months using the app
FireApps replied May 6, 2021

Hi Ana,

I'm William from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

October 6, 2022

I have contacted Neville and got response fast and quick, Neville seems to know the product very well and helped me to overcome the issue I had.

Feri Feri Max
United States
12 months using the app
FireApps replied October 10, 2022

Hi Ahmad,

This is Miranda from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Miranda
Ali Reviews by OneCommerce

March 2, 2022

Recently installed this app and were having a few bugs with our theme compatibility, but the support team was really quick in answering and fixing it all for us. So far so good!

SKYE
Canada
12 months using the app
FireApps replied March 3, 2022

Hi Raphaël,

This is Alexander. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

April 6, 2021

Excellent support. And the application is very good, it is helping me a lot!
Thank you very much.

First Hand Shop
Brazil
12 months using the app
FireApps replied April 8, 2021

Hi there,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

December 7, 2020

Customer service helped me out quickly to implement the app, didnt even have to ask. Thank you bigly.

neyousa
United States
12 months using the app
FireApps replied December 8, 2020

Hi there,

Here's Raphael from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Raphael
Ali Reviews - Product Reviews Support Team

October 21, 2021

LOVE THIS, THANKS...................................................................................

Bike Ciclismo
Brazil
12 months using the app
FireApps replied October 22, 2021

Hi Lucas,

This is Louisa from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://alireviews.io/ which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Louisa
Ali Reviews - Product Reviews Support Team

October 2, 2022

Great customer service. Jaxber helped me use this app and answer all my questions. Highly recommend

BasketNails
United States
12 months using the app
FireApps replied October 4, 2022

Hi Christin,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

January 2, 2023

Love the customer support, they contacted me first and helped to fix some issues. Also they suggested a few improvements

TechnoAnt
Poland
12 months using the app
FireApps replied January 3, 2023

Hi there,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

October 10, 2019

One of the best support services I have received from all Shopify Apps. Thank you to Petey from support for the prompt and extensive assistance.

NAZAKI ONLINE
Malaysia
12 months using the app