Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

Edited December 25, 2019

L'application est bien, facile d'utilisation. Dommage que l'on peut pas traité l'importation pat lot.

Housse Pour Ordinateur
France
About 2 months using the app
FireApps replied December 26, 2019

Hi there,

My name is Raymond from FireApps Customer Support team, and I am so sorry for the inconvenience caused.

For this case, you meant you could not import reviews from Ali Express, could you? Otherwise, could you tell us more details about the problem which you’re having trouble with please?

I am looking forward to hearing from you soon.

Best Regards,
Raymond.

June 22, 2020

Esta aplicación va genial, aunque llevo tiempo intentando reportar un error en el código del e-mail que se manda para valorar la compra y no hay forma de arreglarlo.

PARPAMO
Spain
About 2 months using the app
FireApps replied June 23, 2020

Hello Patricia,

I'm Raymond from FireApps Customer Support Team, and I am very sorry for the inconvenience may caused to you.

We have tried to follow up many times with you in the past, but never heard a reply back.

In order to sort out your problem, it would be great if you can send us the screenshot, so we can look further which email code you are referring to, and fix it for you ASAP.

Look forward to hearing your reply.

Regards,
Raymond

Edited February 1, 2019

Awesome app,unfortunatelly the free plan you'll have a big & annoying button that says powered byasd

MVA store
Israel
About 2 months using the app
March 18, 2023

Fixed my issue quickly & efficiently, would like it if the free plan had a higher review limit however!

euvania
United States
About 2 months using the app
FireApps replied April 18, 2023

Hi there,

Here's Kyle from Ali Reviews. Thank you so much for your review

We have noted your feedback and take it into consideration. Also we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

February 5, 2023

I am so satisfied from the support team they are helpful .once they saw something need edit they noticed me and they made the essentials.

Chic-Elegant
Egypt
About 2 months using the app
FireApps replied February 6, 2023

Hi Ahmed,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

May 20, 2018

very useful application !
I recommend

Fitics
France
About 2 months using the app
May 1, 2020

Great app keep it up. keep helping startups to make good integration and promotions. I will be happy to recommend

Dreamweaver E-Shop
United Arab Emirates
About 2 months using the app
FireApps replied May 3, 2020

Hi Cortez,

This is Muffin from FireApps Customer Support team, and it's great to know that you are enjoying our product.

May I know if there was anything you are not satisfied with our app?

Besides, as per my check on your site, the reviews widget was shown up properly, but rating stars were not displayed on all pages though. Thus, would you mind to let me help you in order to add it on?

If you have any further concern, please feel free to contact us via our live chat, or email at support@fireapps.io

Have a great day.

Best Regards,
Muffin

November 14, 2020

Good product, I recommended it after I used many other apps.
But still, I request them to be faster by responding to customers and I hope they increase the functions for the payment of 9.90$.
Thank you

letenjoylife
United Arab Emirates
About 2 months using the app
FireApps replied November 15, 2020

Hi there,

Here's Eric from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your valuable feedback.

Importantly, to make your experience better, we will keep on improving our services.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Eric
Ali Reviews - Product Reviews Support Team

March 30, 2019

Great app. It gives instant credibility to my store. I used it for my promotional products. What I don't like about it, is that I have to copy the url from aliexpress into to it. It should do it by a click of the mouse. Guys, you need to work on this.

Glamorlegs
Canada
About 2 months using the app
February 22, 2019

Nice app. Very useful. It helps to have reviews from people who have purchased the item you are promoting, it gives the product authenticity.

Love Me Accessories
United States
About 2 months using the app