Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in collecting and displaying product reviews, with a special mention for its Review Importer feature compatible with AliExpress and Amazon. The app's customization options, automatic review updates, and distinction between verified and unverified reviews are highly valued. Merchants commend the responsive customer support and clear interface. They report increased customer confidence, conversion rates, and improved SEO rankings. The app's automated review request emails and review management tools are also appreciated.

January 30, 2023

The team is so helpful. Always helping me improve my product displays. Highly recommend working with them and using this app!

Fortune Boutique
United States
11 months using the app
FireApps replied February 1, 2023

Hi James,

This is Donna from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Donna
Ali Reviews by OneCommerce

June 12, 2022

very fast and helpfull! keep up the good work charlotte, god loves you!
----------------------------

Dorios.se
Sweden
11 months using the app
FireApps replied June 13, 2022

Hi Elvis,

This is Alexander. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

October 13, 2022

Great service from my support Scarlet! I got help with all the plans that were available and what i could do to remove flags

Lovante
Netherlands
11 months using the app
FireApps replied October 18, 2022

Hi Chris,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

April 10, 2021

Excellent app really appreciate your service. They worked hard for the goal of my page and it was possible to come up with a solution. It would not have been possible without Andy for support and Jennifer thank you

inovachile
Chile
11 months using the app
FireApps replied April 11, 2021

Hi Ronald,

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.

In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

January 16, 2021

very good and fast customer support. Lisa answered me directly and helped me with my request. For me the best review app. much better than loox and all the others, thank you.

heartlyhome
Germany
11 months using the app
FireApps replied January 17, 2021

Hi there,

This is Farley from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Farley
Ali Reviews - Product Reviews Support Team

October 17, 2017

very nice and easy to work . very fast!

Millennialsshopping
Denmark
11 months using the app
August 10, 2019

This app really helped me import reviews from aliexpress with ease! flawless app! would recommend to anyone

Snowkers
Spain
11 months using the app
July 6, 2018

Took a little bit to get used to it. And the cost is a little high considering I have to search each url myself. But its worth it to have social proof that might increase my conversions AND to have a platform where my customers can now leave reviews. All in all very satisfied.

Kcbells
United States
11 months using the app
Edited August 18, 2021

The app is very easy to use and the customer service has to be one of the best I've seen so far on Shopify!

Botnarciuc Media Store
Romania
11 months using the app
FireApps replied August 19, 2021

Hi Botnarciuc,

My name's Christopher from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Christopher
Ali Reviews - Product Reviews Support Team

June 25, 2021

great service, i had a question regarding the theme settings and got a quick reply and the support helped me immediately.

Master of Kitchen
Germany
11 months using the app
FireApps replied June 28, 2021

Hi Malek,

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.

In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team