Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy importation and management of reviews from platforms like AliExpress and Amazon. They value its customization features, ability to differentiate between verified and unverified reviews, and its SEO benefits. The app's review management tools, including the ability to moderate and edit reviews, are highly praised. Automated review request emails have been effective in increasing review numbers. The customer support team is noted for their responsiveness and efficiency.

May 15, 2022

Awesome Customer Support!
I Really love this App !
Supppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeerrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb !

Babymooov
United States
9 months using the app
FireApps replied May 16, 2022

Hi Arif,

Here's Kyle. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

July 28, 2020

It is really good and developed software. Jennifer helped me out with my questions. Thanks

Homescape
Canada
9 months using the app
FireApps replied October 2, 2020

Hi there,

I'm Kate from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Ali Reviews - Product Reviews Support Team

November 10, 2022

Hello!
Very responsive, she solved my problem when I had not noticed it.
So I sincerely thank her.
Very polite and very kind contact.

PFigures
France
9 months using the app
FireApps replied November 15, 2022

Hi there,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

Edited September 4, 2022

I used ali reviews to import reviews to my shopify store, it worked great and the layout was easy to use

NUEVAFACE
United States
9 months using the app
June 21, 2022

Ha sido un excelente soporte. La persona fue muy servicial y amigable. Solucionan al instante no tuve que esperar ni 2 minutos. Muchas gracias!!

Gold Outlet Chile
Chile
9 months using the app
FireApps replied June 22, 2022

Hi there,

Here's Phoebe. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phoebe
Ali Reviews - Product Reviews Support Team

March 25, 2019

Super easy to use and very useful. I haven't had a sale yet on my store but am able to have up to 50 reviews per product... It's awesome

ViralViibes
Canada
9 months using the app
June 29, 2021

I have been using Ali Reviews for a couple of months and the app is interactive and easy to use. I had a couple of technical issues, but the support team has been fast and efficient. I do recommend this app.

GungPro
United States
9 months using the app
FireApps replied June 30, 2021

Hi Erika,

I'm Bernard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Bernard
Ali Reviews - Product Reviews Support Team

August 15, 2022

Very good and very helpful personal. They help you with questions and solve any problems with coding on you page. would recoomend

Globior
Netherlands
9 months using the app
September 3, 2020

The customer support is top. They have done each anoying requests I asked. My website is responding well to my wish and not limited by my lack of knowledge.
(sorry for my spelling mistakes)

skinpurifia
Belgium
9 months using the app
FireApps replied October 1, 2020

Hi there,

Here's Raymond from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Ali Reviews - Product Reviews Support Team

August 25, 2021

really good support!!! super helpful people and great app. definitely the best review app on shopify.

Longcat
United States
9 months using the app
FireApps replied August 25, 2021

Hi Ross,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team