Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

April 7, 2018

I just started using the app but it seems to be doing exactly what it says it does and it seems to be easy to do.

Ledsled
United States
About 1 month using the app
January 11, 2023

Excellent Customer Experience with a superb support I got from Jaxber,he provided a solution to me even before I knew I had a gap to close.Keep it up Jaxber,I have enjoyed the interaction with you.

kaatastore
Tanzania
About 1 month using the app
FireApps replied January 12, 2023

Hi there,

Here's Kyle from Ali Reviews. Thank you so much for your review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

Edited July 23, 2017

When I first used this and the reviews didn't import in 30 seconds like they say so I thought it didn't work.

After a couple of hours they imported the reviews.

Good for helping with social proof

Alwaysdragons Com
United Kingdom
About 1 month using the app
July 5, 2022

Todo muy bien y muy limpio, igual el plan de 10€ des de mi punto de vista ya tendrías de poder hacerlo casi todo, igual lo único malo es que el plan de 10€ se queda un poco justo. Por eso tengo de usar el plan de casi 20€ que des de mi punto de vista es un poco caro.
Si que es verdad que todas las reviews se ven super limpias en mi página web y muy bonitas.

binkerss
Spain
About 1 month using the app
FireApps replied July 6, 2022

Hi there,

This is Bernice. Thanks for your feedback about our app

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bernice
Ali Reviews - Product Reviews Support Team

September 20, 2021

O app tem uma interface simples e intuitiva, este foi o melhor entre aqueles que eu encontrei e me adaptei muito bem com ele. O suporte resolve rapidamente os problemas, mas ainda pode melhorar algumas coisas.

PegaMundo
Brazil
About 1 month using the app
FireApps replied September 23, 2021

Hi Saturnoceano,

This is Timothy from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://alireviews.io/ which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Ali Reviews - Product Reviews Support Team

May 24, 2020

My favorite app so far for reviews. You can customize easily and import easily.

Also the design is really cool.

German Generalist
Spain
About 1 month using the app
FireApps replied May 24, 2020

Hello Romain,

I'm Kate from FireApps Customer Support Team, and thank you for your feedback.

We are doing our best to make our app becoming much more better and useful to all valuable customers, so please stay tuned.

Should you need any help from us with those, please feel free to contact us via our live chat, or our email at support@fireapps.io.

Regards,
Kate

October 14, 2017

easy to use. You can tell some of the Ali Reviews are definitely Fake, but you can delete these with out too much trouble.

7 Day Weeknd
Canada
About 1 month using the app
February 8, 2018

App is really good. Easy to use, fast and very simple. However it offered a three day trial which I didn't get. Not only that, the free signup said that you are allotted 10 review imports and can publish five. When I tried to publish my first review in the free plan, it would not let me.

Bohemianroots
United States
About 1 month using the app
November 23, 2017

The app is Superb. I would give 5 stars if country location or flag would be the same as language. Other than that everything is outstanding.

Imyoungmom
Ireland
About 1 month using the app
September 27, 2018

Great app, but sometimes I see pictures for the reviews on the product on aliexpress but it doesn't import to my store. And, it would be more convenient if the manage reviews page doesn't automatically go back to page one every time after I input a review for ex on products on page 7. Other than that, good app.

Halloween 4 Us
United States
About 1 month using the app