Reviews (14,349)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy importation and management of reviews from platforms like AliExpress and Amazon. They value its customization features, ability to differentiate between verified and unverified reviews, and its SEO benefits. The app's review management tools, including the ability to moderate and edit reviews, are highly praised. Automated review request emails have been effective in increasing review numbers. The customer support team is noted for their responsiveness and efficiency.

September 15, 2022

Great customer service skills. She was able to help me resolve an issue with my Shopify reviews in no time!

LUSCIOUS NELLA HAIR
Australia
5 months using the app
February 21, 2019

So far it is really great! It has allowed me to bring in reviews very easily to my shopify store....'...

Sekhmet Wear
United States
5 months using the app
November 11, 2022

The service staff is very good! The software also works very well, highly recommended!I just found it so easy to import comments, and the customer service person solved my problem, and she gave me advice, thanks!

Magic shop
China
5 months using the app
FireApps replied November 15, 2022

Hi Qiming,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

January 1, 2019

This app is easy to setup and use. Would definitely recommend using it if you are looking to add customer reviews/social proof to your store!

Gizmo Theory
United States
5 months using the app
May 12, 2022

esta aplicación es muy buena. el servicio al cliente que tienen es estupendo. están muy atentos a ayudarte, muchas gracias.

Tienda Aguacate Colombia
Colombia
5 months using the app
FireApps replied May 13, 2022

Hi Jeferson,

I'm Keva. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Keva
Ali Reviews - Product Reviews Support Team

August 16, 2022

The best review app ever! I needed help and they helped me so fast and good. I had multiple questions and miss Shen helped me with all of them.

Beeswax2022
Netherlands
5 months using the app
August 12, 2018

Nice! I like how I can add real reviews to my site to build trust.

Blendnbalance
Canada
5 months using the app
January 22, 2023

very good experience excellent
very good experience excellent
very good experience excellent
very good experience excellent
very good experience excellent

KASS STORE LTD
United States
5 months using the app
FireApps replied January 30, 2023

Hi there,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

February 5, 2023

At the beginning i had some problems in this app but i sent a message to customer service from there i contacted someone which is the name was Nim she was very kindy person and she helped me a lot.

easytoolsandmore
United Kingdom
5 months using the app
FireApps replied February 8, 2023

Hi Sarkhan,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

December 27, 2022

This app makes it easier for me to import reviews and I can help easily talk to customer service. They are very helpful.

Right Kleanssential
United States
5 months using the app
FireApps replied December 27, 2022

Hi Damalie,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce